Support » Plugin: Relevanssi - A Better Search » Conflict with Elementor Pro

  • Resolved joneiseman

    (@joneiseman)


    If you have Relevanssi and Elementor Pro I found that there’s a conflict.
    Trying to set a button to open a popup doesn’t work. The process is described here:

    At 2:15 into the video it shows that you type the first character of the popup name into the field. If Relevanssi is active then the list is empty.

    Deactivating Relevanssi fixes the problem.

    • This topic was modified 6 months, 1 week ago by  joneiseman.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mikko Saari

    (@msaari)

    Sorry, I don’t have time to watch videos.

    If the popup is based on a search, the way Relevanssi prevents the default WP search may indeed block it.

    There are couple of fixes. If I knew what Elementor does exactly, I could add an exception for it in Relevanssi. The other approach is to disable Relevanssi on the page where the popup appears: https://www.relevanssi.com/knowledge-base/how-to-disable-relevanssi/

    joneiseman

    (@joneiseman)

    Hi Mikko,

    Here’s the page I go to where Elementor Pro is searching for a list of popups (that were previously created):
    /wp-admin/post.php?post=13436&action=elementor
    I sent the instructions on how to disable Relevanssi on a particular page to Elementor Pro support so that they can resolve the conflict. I also asked them to contact you so that you could add an exception.

    Here’s the response from Elementor Pro support:

    The code of Elementor is open source so the author of Relevanssi can see how the ‘select’ control of Elementor works to create an exception.
    We have documentation for the developers:
    https://developers.elementor.com/
    And the code of Elementor is available on Github. The select control is declared in Elementor (free) and used in Elementor pro.

    Thanks,
    Jon

    • This reply was modified 6 months ago by  joneiseman.
    joneiseman

    (@joneiseman)

    Hi Mikko,

    I was able to resolve the problem by disabling the “Use Relevanssi for admin searches” setting (in the Searching tab).

    Thanks,
    Jon

    Plugin Author Mikko Saari

    (@msaari)

    That’s good. If you need a Relevanssi-powered search in admin, you can always use Dashboard > Admin search.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Conflict with Elementor Pro’ is closed to new replies.