Conflict with Elementor | WordPress.org

Resolved sarasvm
(@sarasvm)

1 year, 4 months ago

Hello,

We have found a conflict with Elementor. The brand shows the product description instead of the brand description.

We saw that you already had the same problem years ago but that topic has been marked as resolved.

Can you please help us resolve it?

Thank you

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support jmatiasmastro
(@jmatiasmastro)

1 year, 4 months ago

@sarasvm

Hello mate

Please share some screenshots to describe your issue.

You can use this tool to copy/paste your screenshots here easily: https://snipboard.io

Best regards, Quadlayers Support Team.

Thread Starter sarasvm
(@sarasvm)

1 year, 4 months ago

Hello,

this is the screenshot

https://snipboard.io/DLtFoA.jpg

When you select the brand it appears the content of the description of the latest product of that brand.

I should be empty as we don’t have descriptions of the brand at the moment.

Plugin Support jmatiasmastro
(@jmatiasmastro)

1 year, 3 months ago

@sarasvm Hi mate,

We recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2

This will allow us to investigate further and provide a more tailored solution. It’s possible that the issue is related to a specific configuration in your theme, plugins, or WordPress setup.

Best regards, Quadlayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Conflict with Elementor’ is closed to new replies.

5 replies
2 participants
Last reply from: jmatiasmastro
Last activity: 1 year, 3 months ago
Status: resolved