• Resolved dionysios

    (@dionysios)


    Hi,
    after pasting the shortcode of your plugin in the provided site which is build with elementor, the sticky header stopped to work and also the content of the screen in mobile has horizontal scroll bar. Something is wrong. Could you please help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello @dionysios ,

    Are you using the newest plugin version?
    Are you using the Elementor addon or not? ( If yes, please upgrade it as well )

    If the problem still exists, can you create a test page and insert the widget there, so we can check the problem.

    Waiting for your reply,
    Tom
    Trustindex

    Thread Starter dionysios

    (@dionysios)

    Hi @tomwolfhun,
    yes I use latest versions for all my plugins/theme/wp core.
    Here I created a total blank elementor canvas page with only your shortcode using the elementor editor widget.

    • This reply was modified 2 years, 3 months ago by dionysios.
    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @dionysios ,

    I have checked your test page: widget looks good. Can your change the test page’s template to the one which contains header and footer? Because in the current version I see no problem: no vertical scrollbar, and could not check the sticky header, as there is no header.

    Waiting for your reply,
    Tom
    Trustindex

    Thread Starter dionysios

    (@dionysios)

    Hi @tomwolfhun ,
    you are right. In this structure has no problem. I have changed the layout from elementor canvas to elementor full width which now the page has the header and footer. Keep in mind that in footer I have the reviews too. So you will normally see them twice.

    Kinds regards for you help!

    • This reply was modified 2 years, 2 months ago by dionysios.
    Plugin Support tomwolf

    (@tomwolfhun)

    Hello @dionysios ,

    It seems it is OK now. I see 2 working widgets and a sticky header as well.

    Feel free to open a new issue if you have further problems

    Thread Starter dionysios

    (@dionysios)

    Hi @tomwolfhun
    thank you very much! I glad for the help!

Viewing 6 replies - 1 through 6 (of 6 total)
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