Support » Plugin: Email Address Encoder » conflict with docxpresso plugin

  • Resolved peteraloha

    (@peteraloha)


    using the new block editor in WP, there is only one plugin I could find to embed a .odt file (saved from a docx file), and that is the docxpresso plugin! With an *activated* Email Adress Encoder Plugin the docxpresso plugin would cause the post to show up *blank* – which plugin author is more likely to be able to fix this conflict?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Hey Peter. Did you ask the Docxpresso team for insight on this?

    This plugin just used WordPress filters and there would only be an issue if another plugin misuses these filters.

    thanks, Till, and it could well be that my conclusions are off, I did however get a prompt response from Docxpresso:

    “Docxpresso needs the zip and xml PHP modules that usually come installed by default but some hostings do not install them until “required”.

    My host is SiteGround, and they confirmed that those modules are installed on my account.
    I just tested again, and indeed, your plugin prevents the post content from posting. I am happy to give further details, but I am at the end of my rope figuring this out, as both the people from Docxpresso AND SiteGround sounded very confident and didn’t think there was anything to their end that would cause what I am experiencing. I am also aware though, how many folks are using YOUR plugin, and it would be weird if I was the only one having this issue, right?

    If you have any insight, or question, I am happy to see this through a bit more, as I would love to use your plugin!

    Peter

    Plugin Author Till Krüss

    (@tillkruess)

    I can use the docxpresso block without an issue. Can you please email me the file that you’re having issues with? till [at] kruss (dot) me

    Plugin Author Till Krüss

    (@tillkruess)

    Try changing the filter priority to 1.

    (blushing)………..where is that setting, Till?

    THANKS!

    Plugin Author Till Krüss

    (@tillkruess)

    In the plugin’s settings.

    Bingo!!! – you found the solution, THANKS for stepping in here and helping out!

Viewing 7 replies - 1 through 7 (of 7 total)
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