Support » Plugin: WooCommerce Google Analytics Integration » Conflict with DIVI toggle element

Conflict with DIVI toggle element

  • Resolved Abdul Samad

    (@abdul-samad-k-t)


    3 years, 5 months ago

    Hi,

    The plugin is a conflict with the latest Divi theme toggle element. The toggle not working on safari browser.

    Please look into this issue.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Abdul Samad

    (@abdul-samad-k-t)

    3 years, 5 months ago

    I have contacted the Divi Theme support they said this analytics plugin prevent the tabs module for working on Safari browser since it shows this error: ReferenceError: Can’t find variable: ga

    This problem only on safari mobile version. Please check.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    3 years, 5 months ago

    Hi @abdul-samad-k-t

    Thanks for reaching out. The toggle element is a unique feature of the Divi theme and having WooCommerce Google Analytics Integration causes this unique theme feature to fail, is that correct?

    I just tested the most recent version of WooCommerce Google Analytics Integration, Divi, and Divi Builder and I could not replicate this issue. Try disabling all plugins except for WooCommerce and Divi Builder to see if this resolves the issue? If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    You can then contact Elegant themes to see what is causing the conflict.

    Thanks again,

    Thread Starter Abdul Samad

    (@abdul-samad-k-t)

    3 years, 5 months ago

    Finally found the real problem!. A code to defer parsing jquery in my Divi child theme functions.php and this analytics plugin conflicts. So I removed the code from functions.php. It solved the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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