conflict with custom poducts tab for woocommerce

  • Resolved aquamar

    (@aquamar)


    2 years, 3 months ago

    At our website I am using a plugin for creating additional tabs for Woocommerce Products:
    Custom Product Tabs for WooCommerce
    In these tabs there are also video links created with WP Video Lightbox.

    I have now the problem that the content for the extra custom tab is shown in the main tab after some shortcode: [/x_tab] [x_tab class=“cross-flow-emulsification-unit_pane”], while it should be shown in the second tab. It seems that issues is caused by WP Video Lightbox plugin, since disabling the WP Video Lightbox plugin resolves the issue. Could you check how this can be fixed?

    How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 3 months ago

    Hi, what shortcode are you using to display the video?

    Regards.

    Thread Starter aquamar

    (@aquamar)

    2 years, 3 months ago

    The short code below was used: [video_lightbox_youtube video_id="3adzjPGTxy4&rel=0" width="1280" height="720" anchor="see video of droplet formation by microsieves"]

    The problem only occurs when I place this short code in the product description. The video link is created correctly but after that the content of the second tab is shown in the first. Removing the shortcode resolves the issue.

    It also seems that the issues only occurs when using Theme X.

    Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 3 months ago

    Hi,

    It also seems that the issues only occurs when using Theme X.

    You might to speak to the theme developers about this issue.

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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