Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Conflict with BeTheme (Muffingroup)

  • Resolved pauliverbot

    (@pauliverbot)


    Hello,

    I have noticed, that the Betheme has some conflict with the GiveWP donation plugin.

    I deactivated every other plugin on the development site and had just the GiveWP activated.

    Following issues were found:

    1) Anchor links don’t work properly in Muffinbuilder. Once I click on an anchor link, all the content above this one disappears.

    2) Tooltip element: The tooltip text is not properly shown, but distored.

    When I deactivate the GiveWP Plugin, then this issues are gone.

    I even tried it on a fresh localhost installation. Just the Betheme and the GiveWP…same issues.

    Please let me know if this issues with the Betheme is known and if it will be resolved. If not, I will need to change another donation plugin.

    Best regards,

    Contentartists

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @pauliverbot,

    As far as I know there are no known issues with the Betheme theme.
    Just last week another user submitted a ticket through our premium support with relation to a different issue and they are using the Betheme on their site without any issues: https://miamiyeshiva.org/donate/

    Several other customers use that theme but have not reported the issues you are experiencing.
    I don’t have a copy of the theme to confirm or deny the issues but generally speaking, the incompatibility issues with have seen with 3rd party premium themes fall into two categories:

    1. They use an external version of Jquery instead of using the one that ships with WordPress. Not only does this goes against WordPress’s best coding practices but it’s bound to create issues with other plugins too.

    2. They have some sort of custom GiveWP integration that has not been updated to work with the latest version of GiveWP.

Viewing 1 replies (of 1 total)
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