Support » Plugin: User Switching » Conflict with BackupBuddy from iThemes?

  • Resolved Netz

    (@netz)


    Hi John,

    I love this plugin…
    The last 3-4 month I did have some issues with it …

    I get an error from BackupBuddy: Error #937734: Uanble to preocess BackupBuddy Live stats. Invalid JSOM. See browser console for details or her: Error “2373823. Access Denied`..

    I click “OK” and it makes the switch to the USER account
    When I want to go back to my admin account I get an error – But I cut the link to /wp-login.php and use the link just under the WP logo “Switch back to admin”…

    It’s not how it should be… But I make it work that way … It would be super if there was a fix?

    It might not be BackupBuddies fault? Do the TOTAL DISABLE Plugins and STD theme test takes a TOLL/TROLL 🙂 on a live shop!
    Checking that ALL the settings in the 50 plugins active still is correct and payments can be handled… Takes the “fun” out!

    Peter

    The page I need help with: [log in to see the link]

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  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    Thanks for the message. I’m not sure what this error means or why it’s triggered.

    I think your best bet is to get in touch with the BackupBuddy plugin authors and see if they can take a look into the error.

    John

Viewing 1 replies (of 1 total)
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