Support » Plugin: Download Manager » Conflict with Avada Theme’s Modal element

  • Resolved spencermrk

    (@spencermrk)


    I have identified that Download Manager interferes with the modal element of the Avada theme. When clicking the modal trigger link, the modal pops up, disappears and then the page remains ‘dark’ and users are unable to interact with it – it requires a refresh.

    If you wanted to see the problem in action on my site, http://n45.7a2.myftpupload.com /about/ is the page it occurs. Click on the Spencer’s Story button in the third container.

    I have contacted the theme’s developers who confirm that their code isn’t causing the problem. The same issue is caused by another Plugin (Bookly) but I can confirm the error exists when either Plugin is active independently of the other.

    Many thanks for any suggestions anyone can offer.

    Spencer

    The page I need help with: [log in to see the link]

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