Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Conflict with Avada Theme

Conflict with Avada Theme

  • Resolved germars

    (@germars)


    1 month, 2 weeks ago

    We are using Avada as our theme and we spoke to a sales person at givewp before we bought the peer to peer addon and they said that others had used Avada and not experienced any issues. The problem is the pages using short codes work fine, but the header and footer aren’t working on any of the peer to peer pages and the pages look awful. Has anyone else experienced this issue? Don’t suggest another theme please, I don’t have time to build another site now.
    thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    1 month, 2 weeks ago

    Hi @germars !

    We’re actually not allowed by forum rules to support premium add-ons on this forum. Please reach out to our priority support team at https://givewp.com/priority-support to get this resolved as fast as possible.

    In that message, please also include your system info.

    Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give us some more context to be able to help.

    Thread Starter germars

    (@germars)

    1 month, 2 weeks ago

    okay thank you. I’ve been waiting for help for awhile from them about this issue and thought I’d reach out here. But thank you for letting me know.

Viewing 2 replies - 1 through 2 (of 2 total)
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