Hey @ukandrzej – thanks a lot for your message. Are you sure that this issue is related to our plugin?
Could you please tell me what the technical support mentioned regarding our plugin?
Also I would appreciate if you post a non-shorted version of your website url 🙂
Thanks already in advance!
Thread Starter
Andrzej
(@ukandrzej)
Hi Ironikus,
Because I told Astra support that the issue only occurs when your plugin is activated, they simply told me that I need to contact you. They did not make further comment about your plugin.
The URL of the full site is wimbledonvisitor.co.uk. You can also observe this behavior at
https://www.wimbledonvisitor.co.uk/info/attractions/
and
https://www.wimbledonvisitor.co.uk/categories/worship/
These pages also have the UAGB table of contents present – but Astra’s scroll to top is disabled. That works on desktop but not on mobile.
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This reply was modified 4 years, 9 months ago by Andrzej.
Hi @ukandrzej
thanks a lot for coming back to me.
I checked on this issue more in detail and it occurs, because the Astra theme uses the “dashicon” class from WordPress within their scroll to top layout.
When Dashicon is actually loaded, it will set the display to inline-block, which overwrites the settings from the Astra theme, because they included the .dashicon class prioritized.
In other words, has the Astra theme a problem with handling the Dashicon class.
To make some further tests, you could try to set the setting “Choose Mail Icon” to “Fontawesome”.
If this solves the issue, then it is definitely a problem from Astra, since they should change the priority of using their dashicon class within the scroll to top element.
Hope this helps so far.
If you have further questions, feel free to reach out anytime.
All the best
Jannis
Thread Starter
Andrzej
(@ukandrzej)
Hi @ironikus,
Thank you for investigating. Rather than going back and forwards between two plugin authors, I switched to another email protection plugin.
Best regards,
Andrzej
Hi @ukandrzej – a quick update: We’ve been able to fix your issue with our newly launched version.
In case you have any questions, feel free to reach out.