Title: Conflict question
Last modified: December 23, 2019

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# Conflict question

 *  Resolved [madalina251](https://wordpress.org/support/users/madalina251/)
 * (@madalina251)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/)
 * Hello,
 * I’ve been using your plugin for a while and it’s been working great! I have version
   2.6.12 installed and have an issue. When I create a normal wordpress page & add
   something in WP Bakery- the page saves as a help / knowledgebase post (instead
   of a normal page).
 * Please see video of the issue here: [https://streamable.com/gd0lk](https://streamable.com/gd0lk)
 * It seems to be some sort of conflict, could you please help me out to fix this
   issue?
 * Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12265735)
 * Hi [@madalina251](https://wordpress.org/support/users/madalina251/),
 * the link to the video doesn’t work. Can you please send the correct one so I 
   can have a look at it?
    Have you already tried to disable all other plugins to
   see if any of them is the cause of the issue?
 * Thanks
 *  Thread Starter [madalina251](https://wordpress.org/support/users/madalina251/)
 * (@madalina251)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12265766)
 * Hi [@codesavory](https://wordpress.org/support/users/codesavory/)
 * Thank you for getting back to me.
 * Apologies, I don’t know why the video isn’t working anymore.
 * So, it seems that the Basepress plugin creates a conflict with WPBakery plugin,
   because everytime I try to use WPBakery the page I create [https://prnt.sc/qeup1o](https://prnt.sc/qeup1o)
   goes into the help centre/ knowledgebase [https://prnt.sc/qeup4b](https://prnt.sc/qeup4b)
   and this shouldn’t happen as it’s meant to be a normal page that gets created
   not an article in help centre.
 * Other plugins don’t seem to be causing any issues. I’m not sure if this is related
   at all but a while back you told me to create a child theme for KB as I had an
   issue with the footer.
 * Please could you look into this issue?
 * Thanks a lot,
 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12265791)
 * Hi,
 * can you please open a support ticket from the plugin menu BasePress > Contact
   Us and create an admin account for me so I can take a look at it?
 * Thanks
 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12269503)
 * The reported conflict has been fixed on version 2.6.13.
 * Thanks
 *  Thread Starter [madalina251](https://wordpress.org/support/users/madalina251/)
 * (@madalina251)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12270280)
 * Perfect, thank you so much for fixing the issue so promptly!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Conflict question’ is closed to new replies.

 * ![](https://ps.w.org/basepress/assets/icon-256x256.gif?rev=2817400)
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 * 5 replies
 * 2 participants
 * Last reply from: [madalina251](https://wordpress.org/support/users/madalina251/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/conflict-question-2/#post-12270280)
 * Status: resolved