• schulzundschramm

    (@schulzundschramm)


    Hello dear Team,

    after editing the default product pages of woocommerce there is a conflict with the extra information from germanized. Price per unit, shipping and vat info is beeing set on top of he content?
    How can i fix this issue?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author vendidero

    (@vendidero)

    Hi there,

    you might want to disable the default shopmarks within the Germanized settings for the product detail page (see WooCommerce > settings > Germanized > Shopmarks > Product Detail Page) and use our shortcodes within your pagebuilder instead:
    https://wordpress.org/plugins/woocommerce-germanized/#installation

    Cheers

    Thread Starter schulzundschramm

    (@schulzundschramm)

    Hello,

    thank you very much for your repond.
    Unfortunaly the short codes are causing a Problem in WordPress or my builder. It wont save the code snippets, instead the design falls back to WordPress Default temporaly and there is a note of an error.

    Sorry About that. The verisons are up to date because I dowloaded them just a few days ago.

    Plugin Author vendidero

    (@vendidero)

    Hi,

    what kind of an error is that exactly? Which shortcode have you been using exactly?

    Thread Starter schulzundschramm

    (@schulzundschramm)

    I´ve been tryining every shortcode of the product specific shortcode that is listet under the link you gave me. Never had problems with such shortcodes.
    None of them are working. As soon as i save the module it dissapears. The Error is: critical error. WordPress is giving me debugging options with pho code- is that an option – might that effect the rest of the webiste?
    🙁 Thank you very much for your help

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    which shortcode have you been trying exactly? Could you clarify?
    What about the error message? Did you check your logs (WooCommerce > Status > Logs > fatal errors) or enable WP_DEBUG to see the real error message thrown? That could help me figuring out what’s wrong.

    Cheers

    Any Solution for this Problem?

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    no, could you provide us with logs? Did you activate WP_DEBUG? Which error messages are thrown exactly?

    Cheers

    Thread Starter schulzundschramm

    (@schulzundschramm)

    Hello,
    sorry for the late reply it was a busy week.

    i created an user account for you:

    User: Support
    PW: 2WEWmW4oHI#sd3PnYdCIf3Y(

    During the lasr week I didnt do anything new but now I even cant open the porduct page where I treied t insert the germanized code.
    https://sindbad-gastronomie.com/produkt/gemuese-stifado/

    The Message is:
    There was a critical bug on your website.
    Learn more about troubleshooting WordPress.

    I checked the fatal error- there are a few but I cant really do something with it. thank you very much for your help!!

    Same Problem here. You can’t customize your Products using Divi while germanized is activated. There are different Style issues if you do so like the positions of Tax information and sections which disappear after that.
    When I deactivate the germanized plugin, I can use the divi builder and layouts on products as it should be.

    Best regards
    Simon

    Plugin Author vendidero

    (@vendidero)

    Hi Simon,

    is there a fatal error being logged? Did you try activating WP_DEBUG and try again? Could you provide us with an error message? Which shortcodes are you using exactly?

    Cheers

    Hi, there is no fatal error and im just trying to customize a build-in woocommerce product page.
    1. I Added a product and checkt it on the page -> everything is fine
    2. Now I tryed to customize a product using the divi builder and changed some styles -> just the tax and order information moved to the top right

    Now I think it happens, when I deactivated the tax/order info germanized and tryed to put in the shortcodes on the correct position myself?!
    I used [gzd_product_shipping_notice product="123"] and after deleting that, it works again, is this code wrong?

    Thanks for the quick reply
    Simon

    Ohhh… it’s the ID in the shortcode right?

    • This reply was modified 3 years, 8 months ago by simmens.
    Plugin Author vendidero

    (@vendidero)

    Hi there,

    you shouldn’t use that explicit shortcode. Instead leave away the product=”XYZ” part. That part is only necessary in case you want to output the note for a specific product (e.g. with the product ID 123). You should use the shortcode

    [gzd_product_tax_notice]

    instead as the product will be available as a global on the product page.

    Cheers

    Oh man I’m so stupid, thanks for the advise! 🙂

Viewing 14 replies - 1 through 14 (of 14 total)
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