Conflict with Woocommerrce

  • Resolved sjbit

    (@sjbit)


    5 years, 8 months ago

    Hi,

    With Next Gen Gallery activated it seems to have some conflict with woocommerce jquery and breaks a number of things such as checkout and add to cart.

    Any ideas?

    • This topic was modified 5 years, 8 months ago by sjbit.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Imagely

    (@imagely)

    5 years, 8 months ago

    Hi,

    We are sorry to hear about such encountered issue but I must say that we haven’t heard of it before.

    I would try to deactivate any other plugins and leave on just NextGen and WooCommerce, then also would switch to a “Twenty” theme, clear any caching just to make sure that there isn’t any other plugin that conflicts.

    If that doesn’t help, I would recommend contacting our support at https://www.imagely.com/contact/ for the further assistance (the credentials of the site may be required )

    Best Regards,
    Mihai

    • This reply was modified 5 years, 8 months ago by Imagely.
    • This reply was modified 5 years, 8 months ago by Imagely.
    micheledibona

    (@micheledibona)

    5 years, 8 months ago

    I found the same problem . I disabled and enabled again all plugin step by step, one by one and guilty… is Nextgen gallery

    Plugin Contributor Imagely

    (@imagely)

    5 years, 8 months ago

    Hi @micheledibona!

    Thank you for going through those troubleshooting steps in deactivating plugins. We would like to take a closer look at this conflict you’re seeing with woocommerce. It could be that there is a third element of your site causing the conflict. Please submit a bug report here, refer back to this forum thread, and mention that Becky sent you: http://www.imagely.com/report-bug

    Thank you!
    Becky

    Plugin Contributor Imagely

    (@imagely)

    5 years, 8 months ago

    Fixed
    Solution:
    Reach the hosting support and ask them to make sure that zlib.output.compression is being disabled for your domain.

Viewing 4 replies - 1 through 4 (of 4 total)
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