Title: Confirming whether it&#039;s working?
Last modified: August 30, 2016

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# Confirming whether it's working?

 *  Resolved [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * (@mrwweb)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/confirming-whether-its-working/)
 * My client has this plugin on a site I built and thinks it isn’t working. I’m 
   not sure how to troubleshoot this. They don’t get many orders, so there aren’t
   many chances for real-world testing.
 * The system status seems ok and I don’t see any errors in the logs. The API key
   allowed me to select the right list. The subscribe even is “Order Created.” We’ve
   had double opt-in but since it seemed to stop working.
 * I’m also tracking the subscribe source like so:
 *     ```
       function cf_ss_wc_signup_source_field_to_mailchimp( $merge_vars ) {
           $merge_vars['SOURCE'] = 'Woocommerce';
           return $merge_vars;
       }
       add_filter( 'ss_wc_mailchimp_subscribe_merge_vars' , 'cf_ss_wc_signup_source_field_to_mailchimp', 10 );
       ```
   
 * Is there a way to log all events and look for errors?
 * [https://wordpress.org/plugins/woocommerce-mailchimp/](https://wordpress.org/plugins/woocommerce-mailchimp/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Adam Anderly](https://wordpress.org/support/users/anderly/)
 * (@anderly)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/confirming-whether-its-working/#post-6431874)
 * If you enable WP_DEBUG in your wp-config.php file, then the plugin will log debug
   output to your debug.log file in your wp-content folder.
 *  Thread Starter [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * (@mrwweb)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/confirming-whether-its-working/#post-6431938)
 * Ok. I’ve got that on and will go examine it the next time we should have a signup
   going through.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Confirming whether it's working?’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-mailchimp/assets/icon.svg?rev=1495270)
 * [WP WooCommerce Mailchimp](https://wordpress.org/plugins/woocommerce-mailchimp/)
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 * 2 replies
 * 2 participants
 * Last reply from: [mrwweb](https://wordpress.org/support/users/mrwweb/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/confirming-whether-its-working/#post-6431938)
 * Status: resolved