Title: Confirmation window not needed
Last modified: September 29, 2018

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# Confirmation window not needed

 *  Resolved [Ulises Guerrero](https://wordpress.org/support/users/ulises-guerrero/)
 * (@ulises-guerrero)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/confirmation-window-not-needed/)
 * Hi,
 * I installed the plugin, its whitelisted, but still everytime someone want to 
   talk on the messenger chat, they get an extra popup window with a warning:
 * “This allows *MySite* to see info you’ve made public.”
 * Many other websites don’t show that confirmation window and go straight into 
   chat. How do I do that?
 * Thanks
    Ulises
    -  This topic was modified 7 years, 7 months ago by [Ulises Guerrero](https://wordpress.org/support/users/ulises-guerrero/).
    -  This topic was modified 7 years, 7 months ago by [Ulises Guerrero](https://wordpress.org/support/users/ulises-guerrero/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/confirmation-window-not-needed/#post-10739952)
 * Hi Ulises,
 * Most signed-in users will only have to click the “Chat Now” button itself to 
   opt in, without having to re-confirm with the popup. It takes a bit of a training
   period, so the more users who click your page’s plugin the less likely it will
   be to see the interstitial.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Confirmation window not needed’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/confirmation-window-not-needed/#post-10739952)
 * Status: resolved