Support » Plugin: MailPoet - emails and newsletters in WordPress » Confirmation page not found

Confirmation page not found

  • Resolved kaostc

    (@kaostc)


    1 month, 3 weeks ago

    When a new user susbscribes, confirmation email is sent and received, but clicking on confirmation link leads to page not found message.

    I have activated troubleshotting mode (which deactivates all plugins) and enabled only mailpoet, and the problems stills happening. Also re-saved permalinks options.

    Thanks a lot for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Simplesite

    (@simplesitehu)

    1 month, 3 weeks ago

    Same problem here.

    Plugin Support Elvira K. a11n

    (@treibalen)

    1 month, 2 weeks ago

    Hi there @kaostc,

    Thanks for reaching out! Are you using a custom confirmation page or MailPoet’s default page?

    Please try the following steps:

    1. Go to MailPoet > Settings > Sign-up confirmation tab and select a different page as the Confirmation page.
    2. Save changes.
    3. Set the page back to the MailPoet page.
    4. Save changes.

    Let us know how it goes!

    Thread Starter kaostc

    (@kaostc)

    1 month, 2 weeks ago

    That worked, thanks a lot!

    Plugin Support Elvira K. a11n

    (@treibalen)

    1 month, 2 weeks ago

    Hi @kaostc,

    I’m glad to hear that 🙂

    Please don’t hesitate to contact us back if you need further assistance.

    Enjoy the rest of your day and stay safe!

Viewing 4 replies - 1 through 4 (of 4 total)
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