Support » Plugin: MailPoet - emails and newsletters in WordPress » Confirmation page not found

  • Resolved kaostc


    When a new user susbscribes, confirmation email is sent and received, but clicking on confirmation link leads to page not found message.

    I have activated troubleshotting mode (which deactivates all plugins) and enabled only mailpoet, and the problems stills happening. Also re-saved permalinks options.

    Thanks a lot for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Same problem here.

    Plugin Support Elvira K. a11n


    Hi there @kaostc,

    Thanks for reaching out! Are you using a custom confirmation page or MailPoet’s default page?

    Please try the following steps:

    1. Go to MailPoet > Settings > Sign-up confirmation tab and select a different page as the Confirmation page.
    2. Save changes.
    3. Set the page back to the MailPoet page.
    4. Save changes.

    Let us know how it goes!

    Thread Starter kaostc


    That worked, thanks a lot!

    Plugin Support Elvira K. a11n


    Hi @kaostc,

    I’m glad to hear that 🙂

    Please don’t hesitate to contact us back if you need further assistance.

    Enjoy the rest of your day and stay safe!

Viewing 4 replies - 1 through 4 (of 4 total)
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