Support » Plugin: Quick Event Manager » Confirmation of Cancellation

Confirmation of Cancellation

  • weihiluo

    (@weihiluo)


    6 months, 1 week ago

    I can get the plugin to send notice when a reservation is made. Is it possible to automatically send a notice to the user when he/she cancels using the “I will not attend” checkbox? Some of my users like getting receipts of all transactions.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fullworks

    (@fullworks)

    6 months, 1 week ago

    According to the code it already does – have you tested it?

    Thread Starter weihiluo

    (@weihiluo)

    6 months, 1 week ago

    In my test, I got the email when I registered, but not when I cancelled. That is why I was asking. Let me try to reproduce. I just assumed I missed a config parameter somewhere.

    By the way, my admin email address got the cancellation notice. But, the user that processed the cancellation did not. I don’t think I was clear about that.

    Plugin Author Fullworks

    (@fullworks)

    6 months, 1 week ago

    Hi, excuse the fact I don’t know 100% of this code as I inherited it around 4 months ago from the previous developer.

    The code says it is ‘either or’ in terms of where the email goes, if there is no email on the registration it goes to admin. Exactly why in that case it thought there was no email on the registration I don’t know. ( I assume you had a email field on the registration form of course – personally I find it strange email is optional in this system and trying to think if there is a valid reason to every have no registration email )

    I will add this to my issue tracker as something to test myself. 

        if ( empty( $register['sendemail'] ) ) {
		$qem_email = get_bloginfo( 'admin_email' );
	} else {
		$qem_email = $register['sendemail'];
	}
    • This reply was modified 6 months, 1 week ago by Fullworks.
    Thread Starter weihiluo

    (@weihiluo)

    6 months, 1 week ago

    I did some better testing. It took me a while to get a good and stable snmp setup.

    Anyway, I have the autoresponder set on with the radio button “after registration” selected. When a user books an event, the admin gets an email and so does the user. However, when the user cancels the booking, only the admin gets an email.

    I have one user that would like confirmation of cancellation. It is not a big deal. This is still the best plugin I have tested by far.

Viewing 4 replies - 1 through 4 (of 4 total)
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