Title: Confirmation message not working
Last modified: June 4, 2024

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# Confirmation message not working

 *  Resolved [bcterence](https://wordpress.org/support/users/bcterence/)
 * (@bcterence)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/confirmation-message-not-working-2/)
 * I’m currently using WPForms Lite and the confirmation message is not working.
   When users submit a form, I receive the email notification and it seems to be
   properly submitted but the user does not get the confirmation message so they
   think it’s not submitted and would submit multiple duplicates.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * (@rsouzaam)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/confirmation-message-not-working-2/#post-17807605)
 * Hi [@bcterence](https://wordpress.org/support/users/bcterence/),
 * Thanks for reaching out!
 * Would you be willing to share the URL to access your form? This way, I can reproduce
   the issue and provide further information about it.
 * To prevent multiple submissions, I recommend using** AJAX form submission.** 
   This can be enabled in the form builder when you go to **Settings > General**
   to select **Enable AJAX form submission** ([screenshot](https://a.supportally.com/KAMmE9)).
   For more details regarding AJAX form submissions, please see [our guide here](https://wpforms.com/docs/how-to-enable-ajax-form-submissions/).
 * Thanks!
 *  Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * (@rsouzaam)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/confirmation-message-not-working-2/#post-17813561)
 * Hi [@bcterence](https://wordpress.org/support/users/bcterence/),
 * We haven’t heard back from you in a few days, so I’m going to go ahead and close
   this thread for now. But if you’d like us to assist further, please feel welcome
   to continue the conversation.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Confirmation message not working’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
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 * 2 replies
 * 2 participants
 * Last reply from: [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/confirmation-message-not-working-2/#post-17813561)
 * Status: resolved