Support » Plugin: Fast Secure Contact Form » Confirmation Message Not Being Sent

  • We have our contact forms set so that when someone completes it they will receive an email that includes a confirmation and message. We have tested the form several times now using a variety of email address (NOT the one listed in our account). We completely fill out the forms but have not received any confirmation email.

    We have it set to send a message with a specific response. I’ve clicked all the appropriate options, filled in the email response content and made sure that the email field is enabled. And yet no confirmations are being sent.

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  • Hi pilardavis please check the following URL.

    Thank you

    Thanks for the reply but I had already checked that page before posting my question. That’s why I made sure to mention that I had already made sure the original email was enabled and made sure that we werent using the admin email when completing the form.

    And yet, we are still not getting confirmations.

    Who is your host?

    Start Logic. They’ve been the culprit for other stuff before. I should have thought of them. LOL

    Get in contact with them and let them know what your issue is. Please report back once you have a solution.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
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