Title: Confirmation-mail stuck in queue Last modified: August 30, 2016 --- # Confirmation-mail stuck in queue * [Dominic](https://wordpress.org/support/users/dompan/) * (@dompan) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/) * Hi! I am trying out the plugin. But when I test to subscribe with an e-mail- address the e-mail gets stuck in the queue, and I have to press the “Send mail now” button in the “Queue-setting”, after that the e-mail is sent. Also when I send a test-mail, there is no problem. I use the “This option uses your host’s local mail server to send emails.” Is this the way it’s supposed to work or should it send the confirmation-mail to the subscriber instantly? * Very grateful for any help! 🙂 * The site: [http://dompan.se/hus](http://dompan.se/hus) * [https://wordpress.org/plugins/sendpress/](https://wordpress.org/plugins/sendpress/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/) * (@itdoug) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663602) * It will be sent in a couple min if you enable auto cron. * [http://docs.sendpress.com/article/65-what-is-autocron](http://docs.sendpress.com/article/65-what-is-autocron) * We check your queue for you. * Dog * Plugin Author [Josh Lyford](https://wordpress.org/support/users/joshl/) * (@joshl) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663642) * Hi dompan, * Sending instantly should be working again with the release today 1.2.10.20. It should also create an entry in sending history and the queue so it is tracked. * Let me know if you don’t see instant emails for subscribers now. * Best, Josh * Thread Starter [Dominic](https://wordpress.org/support/users/dompan/) * (@dompan) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663664) * Hi! Thanks a lot! 🙂 I tried it and it works. * But…. After a while (earlier today), it stopped working. Suddenly nothing happened when i test-registered on my site. I tried different emails (gmail, hotmail etc.). It said “ok” but there was no mail in the queue or nothing. Now it works again and the mails that wasn’t sent before are nowhere to be seen. When it wasn’t working i tried to send a testmail from the admin menu, and that worked, so it shouldn’t have been my hosting’s mail.(?) * Another question, can I change the message that comes up when I click the confirmation link in the email? (I might be blind, can’t find anything) * Thanks // Dominik * Thread Starter [Dominic](https://wordpress.org/support/users/dompan/) * (@dompan) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663697) * Me again! I have the same problem again. Just tried to register from my page and no emails are sent, and nothing in queue… Hmm, do you think there is something wrong with my page-setup? * Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/) * (@itdoug) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663716) * Are you sending through your web host? Wondering if they’re blocking something since its intermittent. * Can you send us your URL? We could try signing up. * If you follow these instructions * [http://docs.sendpress.com/article/72-what-information-should-i-provide-for-a-support-ticket](http://docs.sendpress.com/article/72-what-information-should-i-provide-for-a-support-ticket) * What does it say about SMTP ports? * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663717) * Following * Thread Starter [Dominic](https://wordpress.org/support/users/dompan/) * (@dompan) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663722) * Hi! I tried just now, and it worked. Yes, I’m sending throug my web-host. Can’t find anything about smtp-ports? [My site](http://dompan.se/hus) Here is my info: * ``` WordPress Version: 4.3.1 SendPress Version: 1.2.10.20 PHP Version: 5.4.45 PHP Memory Limit: 256 MByte PHP Memory Used: 17.77 MByte MySQL Version: 5.5.45 Send Setup: SendPress_Sender_Website Database Tables: wp_sendpress_subscribers_tracker OK wp_sendpress_subscribers_url OK wp_sendpress_url OK wp_sendpress_subscribers_event OK wp_sendpress_report_url OK wp_sendpress_subscribers_status OK wp_sendpress_subscribers OK wp_sendpress_list_subscribers OK wp_sendpress_queue OK Multisite: No SITE_URL: http://dompan.se/hus HOME_URL: http://dompan.se/hus WordPress Version: 4.3.1 Permalink Structure: /%post_id% Active Theme: Fukasawa 1.05 Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, sp-standard, sp-custom, sp-form, sp-autoresponder, sp-systememail Platform: Apple Browser Name: Firefox Browser Version: 41.0 User Agent String: Mozilla/5.0 (Macintosh; Intel Ma c OS X 10.11; rv:41.0) Gecko/201 00101 Firefox/41.0 SP Version: 1.2.10.20 PHP Version: 5.4.45 MySQL Version: 5.5.45-cll Web Server Info: Apache WordPress Memory Limit: 40MB PHP Safe Mode: No PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 64M PHP Upload Max Filesize: 64M PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: No WP_DEBUG: Disabled WP Table Prefix: Length: 3 Status: Acceptable Show On Front: posts Page On Front: (#0) Page For Posts: (#0) WP Remote Post: wp_remote_post() works Session: Disabled Session Name: PHPSESSID Cookie Path: / Save Path: /tmp Use Cookies: On Use Only Cookies: On DISPLAY ERRORS: N/A FSOCKOPEN: Your server supports fsockopen. cURL: Your server supports cURL. SOAP Client: Your server has the SOAP Client enabled. SUHOSIN: Your server does not have SUHOSIN installed. ACTIVE PLUGINS: Akismet: 3.1.5 Faster Pagination: 1.0 Fonts: 2.1 Force Regenerate Thumbnails: 2.0.5 Friends Link Widget: 1.5 Hide Featured Image: 1.0 SendPress Newsletters: 1.2.10.20 Simple Image Widget: 4.3.0 Simple Lightbox: 2.5.2 Social Media and Share Icons (Ultimate Social Media): 1.3.0 Social Media Widget: 4.0.4 Title Remover: 1.0 WP Smush: 2.0.6.5 WP Super Cache: 1.4.6 ``` * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663723) * Is the domain you are trying to send on dompan.se? * `dompan.se. 14399 IN MX 0 dompan.se.` * You don’t have an SPF record. * [WordPress emails are sent but not received](http://www.codingmonkey.ca/my-contact-form-emails-are-not-being-sent-to-yahoo-hotmail-gmail/). * Thread Starter [Dominic](https://wordpress.org/support/users/dompan/) * (@dompan) * [10 years, 7 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663727) * Hi Jason. Yes, my domain is dompan.se I tried to add a spf-record: `spf.dompan. se. 6400 IN TXT dompan.se. IN TXT "v=spf1 mx a ip4:66.7.199.204 include:manufrog. com"` I have also emailed my host-provider and asked if this is correct (i’m kind of noob in this) * I also tried to send a test-email through gmail, but i get an error: * ``` Port 25 seems to be blocked. SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting 2015-10-26 10:18:03 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP w5sm1856103vkw.2 - gsmtp 2015-10-26 10:18:03 CLIENT -> SERVER: EHLO dompan.se 2015-10-26 10:18:03 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [66.7.199.204] 250-SIZE 35882577 250-8BITMIME 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-CHUNKING 250 SMTPUTF8 2015-10-26 10:18:03 CLIENT -> SERVER: STARTTLS 2015-10-26 10:18:03 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2015-10-26 10:18:03 CLIENT -> SERVER: EHLO dompan.se 2015-10-26 10:18:03 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [66.7.199.204] 250-SIZE 35882577 250-8BITMIME 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-CHUNKING 250 SMTPUTF8 2015-10-26 10:18:03 CLIENT -> SERVER: AUTH LOGIN 2015-10-26 10:18:03 SERVER -> CLIENT: 334 VXNlcm5hbWU6 2015-10-26 10:18:03 CLIENT -> SERVER: ZG9tcGFucw== 2015-10-26 10:18:03 SERVER -> CLIENT: 334 UGFzc3dvcmQ6 2015-10-26 10:18:03 CLIENT -> SERVER: TW9qb0AxOTg3 2015-10-26 10:18:03 SERVER -> CLIENT: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 w5sm1856103vkw.2 - gsmtp 2015-10-26 10:18:03 SMTP ERROR: Password command failed: 534-5.7.14 Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 w5sm1856103vkw.2 - gsmtp 2015-10-26 10:18:03 SMTP Error: Could not authenticate. 2015-10-26 10:18:03 CLIENT -> SERVER: QUIT 2015-10-26 10:18:03 SERVER -> CLIENT: 221 2.0.0 closing connection w5sm1856103vkw.2 - gsmtp 2015-10-26 10:18:03 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting ``` * And then I get an email from google saying something like:_“An unsecure/old app tried to use your gmail-account”_ * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 7 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663729) * > I tried to add a spf-record: > spf.dompan.se. 6400 IN TXT dompan.se. IN TXT “ > v=spf1 mx a ip4:66.7.199.204 include:manufrog.com” * Ok, almost. SPF should indicate the SMTP server you are using. Since that server appears to be Gmail, then you should [include Google](https://support.google.com/a/answer/178723?hl=en). * `v=spf1 mx a ip4:66.7.199.204 include:manufrog.com include:_spf.google.com -all` * > Port 25 seems to be blocked. SMTP connect() failed. > 2015-10-26 10:18:03 SERVER- > > CLIENT: 250-smtp.gmail.com at your service, [66.7.199.204] * Did the SendPress plugin write this? Or you? Since you received a response from the Google server, the port is definitely not blocked. * > And then I get an email from google saying something like:”[An unsecure/old app tried to use your gmail-account](https://support.google.com/mail/answer/78754)“ * Gmail uses a new authentication method called OAuth 2.0. My [SMTP plugin Postman](https://wordpress.org/plugins/postman-smtp/) is the only one for WordPress that supports it. It also works with SendPress newsletters. If you install my plugin, you have to use the SendPress option _Send Emails via Your Website_. * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/) Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Confirmation-mail stuck in queue’ is closed to new replies. * ![](https://ps.w.org/sendpress/assets/icon.svg?rev=979185) * [SendPress Newsletters](https://wordpress.org/plugins/sendpress/) * [Frequently Asked Questions](https://wordpress.org/plugins/sendpress/#faq) * [Support Threads](https://wordpress.org/support/plugin/sendpress/) * [Active Topics](https://wordpress.org/support/plugin/sendpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sendpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sendpress/reviews/) * 10 replies * 4 participants * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/confirmation-mail-stuck-in-queue/#post-6663729) * Status: not resolved