Support » Plugin: Appointment Hour Booking - WordPress Booking Plugin » Confirmation emails sent in wrong language

  • Resolved anncskay

    (@anncskay)


    I’ve been getting strange issues with my confirmation emails my site is in English, but some of my clients and myself have been receiving our confirmations in Chinese/Japanese I’m not sure if there is a glitch in the plugin.
    I’ve attached 2 URL’s of screen shots to show the issue.
    I did a test this morning after my client contacted me with a copy of the confirmation email she received and I got the normal reply.
    Image 1

    Image 2

    Any thoughts on why this happened?

    • This topic was modified 9 months, 3 weeks ago by anncskay. Reason: Links didn't work

    The page I need help with: [log in to see the link]

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  • Thread Starter anncskay

    (@anncskay)

    Since my last report, although I received a correct email, I’m still getting the wrong language for my Administrator Confirmations.
    This is a really serious issue.
    I need urgent advice!
    Here is another screen print of what I’m receiving.
    Admin Email with wrong language

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Those emails seems to be received from spambots. Please confirm if those booking requests appear in the “bookings list” with a valid time-slot selected.

    In addition to that be sure to enable the captcha in all the booking forms.

    I also recommend you to install an email log plugin to control exactly the emails originated from the website.

    Thank you for using the plugin.

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