Support » Plugin: MailPoet - Newsletters, Email Marketing, and Automation » Confirmation Email to new subscribers is not sent

Confirmation Email to new subscribers is not sent

  • Resolved brifrie

    (@brifrie)


    2 years, 3 months ago

    Hi,
    I received my first subscriptions to my newsletter yesterday, but after the first 10 subscribers the automatic sending of the confirmation email was stopped (I asked some of them). Also the manual sending of the confirmation emails does not work, though I see a message “Email conformation has been sent”.
    Any idea what the issue could be?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • michaelsndr

    (@michaelsndr)

    2 years, 3 months ago

    I have the same issue, except for a different subscriber count and my sites being a little older. I would be happy to find a solution as well …

    • This reply was modified 2 years, 3 months ago by michaelsndr.
    Plugin Support Elvira K. a11n

    (@treibalen)

    2 years, 3 months ago

    Hi there @brifrie,

    Thanks for reaching out!

    Please contact us via https://www.mailpoet.com/support/premium/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    @michaelsndr, can you please open a separate thread with more details about your issue and your site’s URL?

    Cheers!

    michaelsndr

    (@michaelsndr)

    2 years, 3 months ago

    @treibalen I only found this thread after I got into contact with your support via e-mail. Since I already described things in detail there and my premium plugin account also got inexplicably blocked for “bounced e-mails”, I will have to wait for them in any case.

Viewing 3 replies - 1 through 3 (of 3 total)
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