Title: Confirmation email issue
Last modified: November 15, 2017

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# Confirmation email issue

 *  Resolved [prajaktag](https://wordpress.org/support/users/prajaktag/)
 * (@prajaktag)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/confirmation-email-issue-3/)
 * Hello,
 * We used our plugin to add data to Mailpoet 3 list using API.
 * $options = array(
    ‘send_confirmation_email’ => true, ‘schedule_welcome_email’
   => true, ); $subscriber_id = \MailPoet\API\API::MP(‘v1’)->addSubscriber( $subscriber_data,
   $lists, $options );
 * Used this option code while adding the contact to list but we didn’t receive 
   any confirmation email. Any idea why this happens?
 * It’s urgent.
 * ~Prajakta.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconfirmation-email-issue-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/confirmation-email-issue-3/#post-9698042)
 * Hi Prajakta,
 * Are you talking about welcome email or confirmation email? In both cases, please
   make sure that your sending method is configured along with the from/reply-to
   email address under Settings (try sending a test email to make sure). We’ve just
   tried using the following code:
 *     ```
       $subscriber_data = array(
         'email' => 'john.doe@example.com',
         'first_name' => 'John',
         'last_name' => 'Doe'
       );
       $options = array(
         'send_confirmation_email' => true,
         'schedule_welcome_email' => true
       );
       $lists = array(2); // "my first list" that's created by the plugin by default
       $subscriber = \MailPoet\API\API::MP('v1')->addSubscriber($subscriber_data, $lists, $options);
       ```
   
 * …and received the confirmation email: [https://i.imgur.com/iDxypLq.png](https://i.imgur.com/iDxypLq.png)
 * Cheers,
    MailPoet Team.
 *  Thread Starter [prajaktag](https://wordpress.org/support/users/prajaktag/)
 * (@prajaktag)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/confirmation-email-issue-3/#post-9705870)
 * Thanks for your reply.
 * We did exactly same as you described. It’s not working.
 * Here is code we used – [https://goo.gl/hgBX65](https://goo.gl/hgBX65)
 * $lists = array( $list_id );//list should be in array format;
 * $is_double_optin = false;
 * if($d_optin == ‘1’){
    $is_double_optin = true; }
 * $options = array(
    ‘send_confirmation_email’ => $is_double_optin, // default:
   true ‘schedule_welcome_email’ => $is_double_optin ,// default: true );
 * $subscriber_id = \MailPoet\API\API::MP(‘v1’)->addSubscriber( $subscriber_data,
   $lists, $options );
 * Still, we are not able to receive the confirmation email. Contact get added to
   list directly as the unconfirmed subscriber.
 * Any solution for this?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Confirmation email issue’ is closed to new replies.

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## Tags

 * [confirmation email](https://wordpress.org/support/topic-tag/confirmation-email/)

 * 2 replies
 * 2 participants
 * Last reply from: [prajaktag](https://wordpress.org/support/users/prajaktag/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/confirmation-email-issue-3/#post-9705870)
 * Status: resolved