Support » Plugin: GDPR Personal Data Reports » Confirm Your GDPR Request does not work

  • Resolved rentrating

    (@rentrating)


    We could not confirm your GDPR request.
    Please make sure you are using a complete confirmation link.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author willowsconsulting

    (@willowsconsulting)

    Can you please check if:
    1. your confirmation includes to parameters &request=xyz&confirmation_code=xyz
    If not, you could try to manually copy the link and see if that works?
    2. in your database there is a table named ‘gdpr_requests’ present.
    If not, you could try to re-install the plugin.

    If neither of the above fix your issue, please let us know.

    After updating it started working. Thanks

    One more question.
    In GDPR Data Report and Right to be Forgotten you do not have information about your posts if you have some kind of front end submuting plugin. You do not have plane insert posts to report/delete data and bbPress plugin?

    Thamks

    Plugin Author willowsconsulting

    (@willowsconsulting)

    Hi, we are working on a premium version that will support any user and post date including fields created by other plugins like WooCommerce etc.

Viewing 3 replies - 1 through 3 (of 3 total)
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