Support » Plugin: Tracking Code Manager » Configured it, but it doesnt show any conversions in g+ Analitics – why?

  • i configured it good, like you described.
    i added woocommerce thank you page conversion to be activated, but it didnt work .
    i mean i cant see any activity in my google analitics page .
    please help me ?
    what could be wrong?

    and this shortcode ” [tcm id=”1″] ” -> should i use this somewhere?
    may be i have to go in my file editor and put it in my woocommerce thank you page ?
    i am really not sure what is wrong with it…
    can you explain step by step the process so i can see if i did something wrong?

    (i did exactly(1:1) like the videos that you give about the installation and the configuration of the plugin.

    i used my google analitics tracking code . )

    Thanks in advance for your help

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author IntellyWP

    (@intellywp)

    Hi Bloodstriker,
    Thanks for choosing IntellyWP products.

    Could you please send us more information about how could we reproduce this issue?
    We need a web page URL, or more, where we can check the source code to see what is going on and, eventually, some screenshots of your plugin settings or about how you have defined the script.

    This is a typically WP order received thank you page where we can check what happens http://yourwebsite.com/checkout/order-received/227/?key=wc_order_57551effa7a05 (where 227 and 57551effa7a05 changes every time you make a new order).

    Please send these information to support@intellywp.com
    to open a ticket in our tech team helpdesk.

    I hope you can understand that, without information, it is very difficult for us to figure out how to reproduce your issue and, eventually, help you to fix it.

    Thank you.
    โ€‹
    โ€‹Alex

    Hi,

    It looks like you did not put any code in your functions.php?
    I think that is why the conversions are not yet showing up in your Analytics.

    I use this method: https://businessbloomer.com/editing-woocommerce-with-php-snippets-video-tutorial/ and that works great!

    Except the tracking code in your thank you page, you need this code ( https://businessbloomer.com/woocommerce-add-conversion-tracking-code-thank-page/ ) in your functions.php ( child theme! change the xxxxxxxxxx to your own conversion id ofcourse:-)):

    /**
     * @snippet       Add Conversion Tracking Code to Thank You Page
     * @how-to        Watch tutorial @ http://businessbloomer.com/?p=19055
     * @sourcecode    http://businessbloomer.com/?p=19964
     * @author        Rodolfo Melogli
     * @testedwith    WooCommerce 2.5.2
     */
     
    add_action( 'woocommerce_thankyou', 'bbloomer_conversion_tracking' );
     
    function bbloomer_conversion_tracking() {
    ?>
    <!-- Google Code for Bestelling Conversion Page -->
    <script type="text/javascript">
    /* <![CDATA[ */
    var google_conversion_id = xxxxxxxxx;
    var google_conversion_language = "en";
    var google_conversion_format = "3";
    var google_conversion_color = "ffffff";
    var google_conversion_label = "ia0lCLWL4mQQtOymvgM";
    var google_conversion_value = 1.00;
    var google_conversion_currency = "EUR";
    var google_remarketing_only = false;
    /* ]]> */
    </script>
    <script type="text/javascript"  
    src="//www.googleadservices.com/pagead/conversion.js">
    </script>
    <noscript>
    <div style="display:inline;">
    <img height="1" width="1" style="border-style:none;" alt=""  
    src="//www.googleadservices.com/pagead/conversion/xxxxxxxxx/?value=1.00&
    currency_code=EUR&label=ia0lCLWL4mQQtOymvgM&guid=ON&script=0"/>
    </div>
    </noscript>
    <?php
    }

    Make sure to have a backup ready in case something goed wrong ( always best practice )Download the functions.php to your computer, so you can put the original back using ftp in case of conflicts. Please look at the video it explains it well.

    It works in my woocommerce shops!

    Hope this helps!
    Annie

    • This reply was modified 2 years, 10 months ago by LogoLogics.
    Plugin Author IntellyWP

    (@intellywp)

    Hi @logologics,
    Thanks for choosing IntellyWP products.
    โ€‹
    With our plugin you donโ€™t need to add any PHP code inside the functions.php file of your WordPress theme.

    Have a nice day.

    Alex

    Hi Alex,

    Are you sure?

    I mean one can probably add the code that previously went into the child theme’s functions.php into your plugins settings ( which is awesome! ๐Ÿ™‚ ).

    But to make a custom thank you ( Woocommerce ) page work with conversion tracking code, I was told it needed extra code in functions php + the actual conversion code on the custom thank you page for it to actually start tracking and showing the results in Google analytics. This way Woocommerce is told where to redirect after the payment, instead of default behaviour and go to the “order received” page.

    That is how it works for me in multiple woocommerce shops.

    Otherwise woocommerce will, by default, redirect to the “/order-received/” page and not to the custom thank you page were the conversion code is?

    Just to be clear, we are not talking about just the general google analytics tracking code that needs to be on every single page? We are talking about the thank you page conversion code, that will only trigger if for example someone send a contactform or signed in to a newsletter?

    Thanks,
    Annie

    • This reply was modified 2 years, 10 months ago by LogoLogics.
    • This reply was modified 2 years, 10 months ago by LogoLogics.
    Plugin Author IntellyWP

    (@intellywp)

    Hi Annie,

    Yes ๐Ÿ™‚

    We use the same method of this tutorial to add the pixel code to only the thank you page and, in this case, you donโ€™t need to create a new child theme to include the pixel code.

    https://businessbloomer.com/woocommerce-add-conversion-tracking-code-thank-page/

    Using our plugin, you can also include your pixel code when an user buy one or more specific products.

    My suggestion is to install our plugin to a new WordPress installation with a different WordPress theme than the current child theme and add the pixel code from the plugin settings.

    Have a nice day.

    Alex

    Really?

    So, if I use your plugin, I only need to:

    – Create a custom thank you page
    – add/create a new tracking code in your plugin
    – add the snippet from Business bloomer to it
    – assign it to the new created thank you page

    That is enough to redirect a client after payment to the new custom thank you page and no longer to the default end point of woocommerce ” order received” page. Is that correct?

    Thanks,
    Annie

    • This reply was modified 2 years, 10 months ago by LogoLogics.
    • This reply was modified 2 years, 10 months ago by LogoLogics.
    Plugin Author IntellyWP

    (@intellywp)

    Hi Annie,

    I’m sorry, i didn’t see the point about the custom thank you page.
    You may have problems to use our plugin with a custom thank you page.

    What happens is that WooCommerce basically redirects to your URL without sending the order information and without calling the “hook” that we use to insert the tracking code.

    While if you test without the custom thank you page URL everything will work properly.

    We’re working to find a solution about it.

    Have a nice day.

    Alex.

    Hi Alex,

    No problem, that’s why I was so surprised haha.

    However, if there would not be a custom thank you page, adding that code in your plugin would make it possible to track coversions on the default Woocommerce “order recieved”page? Because that is not an actual page right?.

    I haven’t tried it yet ( for now all conversions are tracking just fine with the old method ) but its interesting to know and easier too.

    Annie

    Plugin Author IntellyWP

    (@intellywp)

    Hi Annie,

    Yes, exactly, our plugin help you to track all your conversion, using the default thank you page, our plugin needs to call a WooCommerce action to put the conversion script into the thank you page.

    Please follow our documentation.

    http://support.intellywp.com/article/22-add-conversion-pixels-to-your-woocommerce-thank-you-page

    Have a nice day.

    Alex

    Awesome! Saves a lot of work!

    Thanks and have a great day too,
    Annie

    • This reply was modified 2 years, 10 months ago by LogoLogics.
    Plugin Author IntellyWP

    (@intellywp)

    You’re welcome ๐Ÿ™‚

    If you still need help, we’re more than happy to assist you.

    Have a nice day.

    Alex

    Hi,

    Can I have a little help with the implementation of the Google conversion code “thank you page” please?

    As I said in the beginning of this topic it is still working fine using the child theme and functions.php code. However, I now am trying to get it to work, without child theme and only your plugin.

    I followed the instructions: http://support.intellywp.com/article/22-add-conversion-pixels-to-your-woocommerce-thank-you-page and the tag manager tells me the code is there and working. But its on every page….Should that not only be on the Woocommerce endpoint “order received”?

    Until now ( with the child theme and functions.php solution ) tag manager only shows the ” Adwords conversion tracking” on that “order received page” after a payment was made. Is it normal that it now shows on every page?

    Thanks if you would be so kind to answer that question!
    Annie

    Oh, wait a minute!
    I left out this part because I thought that would no longer be necessary using your plugin:

    /**
     * @snippet       Add Conversion Tracking Code to Thank You Page
     * @how-to        Watch tutorial @ http://businessbloomer.com/?p=19055
     * @sourcecode    http://businessbloomer.com/?p=19964
     * @author        Rodolfo Melogli
     * @testedwith    WooCommerce 2.5.2
     */
     
    add_action( 'woocommerce_thankyou', 'bbloomer_conversion_tracking' );
     
    function bbloomer_conversion_tracking() {
    ?>

    I now added this again an it is no longer showing on all pages.
    Wil make a test payment and let you know if it now only shows on the endpoint!

    Annie

    Hi,

    Great, it is now only showing on that end point!
    Answer answered!:-)

    Annie

    Plugin Author IntellyWP

    (@intellywp)

    Hi Annie,
    โ€‹
    Great, thanks for the update about your question ๐Ÿ™‚

    โ€‹โ€‹Let me know if you have any additional questions sending an email to support@intellywp.com to open a ticket in our tech team helpdesk andโ€‹ will be a pleasure to help you.

    Have a nice day.
    โ€‹
    โ€‹Alex

Viewing 15 replies - 1 through 15 (of 15 total)
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