Configured, but some messages not delivered

HowardYeomans
(@howardyeomans)

8 years, 12 months ago

Using Mailgun 1.3.1
HTTP API (Yes)
Domain Name verified
Got key
Test Configuration – result OK

Ironically, I changed to Mailgun so my WP site can send to Hotmail. I have a temp Hotmail account for test purposes–the hotmail address receives the mail from WP (yay!) BUT mail to my own personal email address does not get through, and I assume a bunch of other email addresses.

Tried switching to HTTP API “No” but that makes no change. (mail to Hotmail still works, and to my personal email address fails)

With HTTP API “No” and “Yes” I believe the config is good. Test Configuration – result OK

Any ideas please?

https://wordpress.org/plugins/mailgun/

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter

(@howardyeomans)

I found this in the log:

{
  "severity": "permanent",
  "tags": [
    ""
  ],
  "delivery-status": {
    "message": "550 Verification failed for <bounce+f25af7.744f08-my-name=my-domain.net@mg.velovision.com>\nUnrouteable address\nATLAS(2503): Sender verification failed",
    "code": 550,
    "description": null,
    "session-seconds": 10.780971050262451
  },
  "envelope": {
    "transport": "smtp",
    "sender": "postmaster@mg.velovision.com",
    "sending-ip": "184.173.153.222",
    "targets": "my-name@my-domain.net"
  },
  "recipient-domain": "my-domain.net",
  "id": "h8b6bG7RfKjzDfKlx3VKg",
  "campaigns": [],
  "reason": "generic",
  "user-variables": {},
  "flags": {
    "is-routed": null,
    "is-authenticated": true,
    "is-system-test": false,
    "is-test-mode": false
  },
  "log-level": "error",
  "timestamp": 1430244513.661111,
  "message": {
    "headers": {
      "to": "my-name@my-domain.net",
      "message-id": "20150428180822.65699.79187@mg.velovision.com",
      "from": "WordPress <website@velovision.com>",
      "subject": "Test-01 CC"
    },
    "attachments": [],
    "recipients": [
      "my-name@my-domain.net"
    ],
    "size": 687
  },
  "recipient": "my-name@my-domain.net",
  "event": "failed"
}

John Parris

(@mindctrl)

8 years, 12 months ago

It looks like mg.velovision.com doesn’t resolve to anything, which could be causing your “Unrouteable address” error.

Thread Starter

HowardYeomans

(@howardyeomans)

8 years, 12 months ago

Thanks. Can anyone tell me what I need to do about that? I don’t know what it needs to resolve to. I added stuff to the zone file for velovision.com domain.

Viewing 3 replies - 1 through 3 (of 3 total)

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