Support » Plugin: Product Configurator for WooCommerce » configure button wont response

  • Resolved csisz23

    (@csisz23)


    Dear Developers,

    Could you help me what am i missing, i installed the plugin and set it up. It can be seen on the product page. Added the layers and the view and the content pngs, but if i click the configure button nothing happens.
    Could you help me whit this issue?
    Thanks in advance
    Best regrads:

    Viktor

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi Viktor,

    Sorry for the delay.
    I think there is a compatibility issue with the theme or plugin which causes the page to be loaded in stages.

    I.e. what allows this loading screen:

    Because it inserts the content (including the configure button) after JavaScript was run, the javascript doesn’t recognise the presence of the button.

    I’m looking at way to fix this now.

    Best regards,
    Marc.

    Thread Starter csisz23

    (@csisz23)

    Hi Marc!

    Thanks a lot, is there anything else i can help with to fix this somehow?

    Best regards,
    Viktor

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi Viktor,

    I released an update yesterday, with a tweak that might fix the issue.
    So if you update to the latest version (1.2.6), you can try again, and hopefully it might work.

    Marc

    Thread Starter csisz23

    (@csisz23)

    Hi Marc,

    Thats is awesome.It works! I have some probblem with the layers somehow, but i can handle that in photoshop. 🙂

    Thanks a lot!!!

    Best regards,
    Viktor

Viewing 4 replies - 1 through 4 (of 4 total)
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