Title: Configuration not available
Last modified: August 22, 2016

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# Configuration not available

 *  [itsnotrocketsurgery](https://wordpress.org/support/users/itsnotrocketsurgery/)
 * (@itsnotrocketsurgery)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/configuration-not-available/)
 * I’m running multisite and I’ve installed the plugin on the network using the 
   Super Administrator account.
 * I’ve tried activating the plugin on one site and across all sites using Network
   Activate.
 * I’ve tried accessing the plugin via the Network Admin dashboard and via the site
   dashboard.
 * I’ve tried using the Super Administrator account and my own Editor account.
 * In none of these scenarios can I see the Configuration option available under
   the Social Metrics menu item.
 * I’ve guessed that the URL might be /wp-admin/admin.php?page=social-metrics-configuration
   and I get a permission denied error when trying to access that URL using either
   account.
 * Any suggestions? Many thanks!
 * [https://wordpress.org/plugins/social-metrics-tracker/](https://wordpress.org/plugins/social-metrics-tracker/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * (@bcole808)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/configuration-not-available/#post-5897935)
 * Hello,
 * The URL to the settings page is:
    **/wp-admin/admin.php?page=social-metrics-tracker-
   settings**
 * The specific [WP role / permission level](http://codex.wordpress.org/Roles_and_Capabilities)
   that the plugin looks for to grant access to the config page is “**manage_options**”
 * There is no config page in the network admin area, only on each individual site
   dashboard (the plugin will work fine with multisite, you just have to configure
   each site individually). The link on the left is under the menu item “Social 
   Metrics” and is called “Configuration”
 * Hope this info is helpful, let me know if you still aren’t able to access the
   settings area.

Viewing 1 replies (of 1 total)

The topic ‘Configuration not available’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/social-metrics-tracker_99a19a.svg)
 * [Social Metrics Tracker](https://wordpress.org/plugins/social-metrics-tracker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-metrics-tracker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-metrics-tracker/)
 * [Active Topics](https://wordpress.org/support/plugin/social-metrics-tracker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-metrics-tracker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-metrics-tracker/reviews/)

## Tags

 * [config](https://wordpress.org/support/topic-tag/config/)
 * [multisite](https://wordpress.org/support/topic-tag/multisite/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/configuration-not-available/#post-5897935)
 * Status: not resolved