Support » Plugin: Zendesk Chat » Configuration in Gtalk
3 years, 8 months ago
I can not add bots in Gtalk
I added the contact email@example.com in Gtalk, but the user is not online so i can send the message.. (example: # setup AHdada)
Sorry for the delayed reply. Could you verify if you are using Gtalk and not Google apps or Google hangouts?
If so, please try again but this time, try adding firstname.lastname@example.org as the bot.
If the bot stays offline still, please chat with us at http://www.zopim.com – one of our agents will be happy to help you with regards to your concern.