Title: Configuration error
Last modified: September 1, 2016

---

# Configuration error

 *  [bdd](https://wordpress.org/support/users/bws-online/)
 * (@bws-online)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/configuration-error-13/)
 * In Additional Headers (on the Mail tab) I have:
 * `Reply-To: [first-name] [last-name] <[your-email]>`
 * It works, but it’s saying “The Reply-To field value is invalid.”
 * From a previous thread ([https://wordpress.org/support/topic/reply-to-syntax-error-cant-find-error](https://wordpress.org/support/topic/reply-to-syntax-error-cant-find-error))
   I saw that the email address needs to be required for this not to be invalid.
 * I tried that, and it removed the error.
 * HOWEVER…as asked in that other thread (but never answered), what do you do when
   some site visitors don’t have email addresses to enter (they’re only entering
   phone numbers), so requiring an email address is a problem?
 * Thanks.
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [LESIMOON](https://wordpress.org/support/users/lesimoon/)
 * (@lesimoon)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-7715773)
 * Hey,
 * As you said, the email adress needs to be required.
    Also, make sure you use 
   email format and not text format :
 * **GOOD** : [email* your-email]
    **BAD**: [email your-email] **BAD**: [text* your-
   email] **BAD**: [text your-email]
 * Also, I don’t know if you can add name and first name in Reply-To:
    Just try:
   Reply-To: [your-email]
 * If they don’t enter mail, just don’t add reply-to in additional header :p
 *  Thread Starter [bdd](https://wordpress.org/support/users/bws-online/)
 * (@bws-online)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-7715776)
 * Thanks for the response LESIMOON, but that doesn’t quite help…. Unless that’s
   the answer — it can’t be done?
 *  [LESIMOON](https://wordpress.org/support/users/lesimoon/)
 * (@lesimoon)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-7715796)
 * Can you provide a screenshot or your “form” and “e-mail” tab code? (don’t show
   your real email address :)).
    Maybe I will find out the problem
 *  Thread Starter [bdd](https://wordpress.org/support/users/bws-online/)
 * (@bws-online)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-7715806)
 * Ohhh — wait a minute. It’s fine on the live site, but the development site (with
   a subdomain of dev.sitedomain.com) is the one erroring. Perhaps it’s a misleading
   error? It doesn’t like the mismatch of the email domains (email@sitedomain.com)
   when testing on the dev.sitedomain.com address?
 * Not sure that this is needed anymore, but here’s what I have:
 * The Form tab has:
 *     ```
       <p>First Name (required)<br />
           [text* first-name] </p>
   
       <p>Last Name (required)<br />
           [text* last-name] </p>
   
       <p>Phone Number (required)</br />
           [text* phone] </p>
   
       <p>Email Address <br />
           [email your-email] </p>
   
       <p>Message<br />
           [textarea message] </p>
   
       <p>[submit "Send Message"]</p>
       ```
   
 * The Mail tab has:
    `Reply-to: [first-name] [last-name] <[your-email]>`
 * As I said above, that’s fine now on the live site. I think it’s a mismatch just
   for the development site setup.
 *  [pavaniailuri](https://wordpress.org/support/users/pavaniailuri/)
 * (@pavaniailuri)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-9029776)
 * i am facing problem with my form code can you please explain how i am correct
   it and my code
 * <div class=”request_callback”>
    <div class=”row”> <div class=”col-lg-6 col-md-
   6 col-sm-6 col-xs-12″> <div class=”input-group”>
 *  [text* name placeholder akismet:author “Title *”]
    </div> <div class=”input-
   group”> [text* name placeholder akismet:author “First name *”] </div> <div class
   =”input-group”> [email* email placeholder akismet:author_email “E-mail *”] </
   div> <div class=”input-group”> [tel* phone placeholder “Phone *”] </div> <div
   class=”input-group”> [text* phone placeholder “fax *”] </div> [select menu-726“
   Select the appropriate options ” “option1″ ” option2″ ” option3″ ] </div> <div
   class=”col-lg-6 col-md-6 col-sm-6 col-xs-12″> <div class=”input-group”> [text*
   message placeholder “company *”] </div> <div class=”input-group”> [text* message
   placeholder “Last Name*”] </div>
 *  <div class=”input-group”>
    [textarea* message placeholder “Your Message *”] 
   </div> <div class=”input-group”> [textarea* message placeholder “Address *”] 
   </div> <div class=”input-group”> <button type=”submit” class=”button size-lg 
   icon_right”>submit <i class=”fa fa-chevron-right”></i></button> </div> </div>
   </div>
    -  This reply was modified 9 years, 2 months ago by [pavaniailuri](https://wordpress.org/support/users/pavaniailuri/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Configuration error’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [pavaniailuri](https://wordpress.org/support/users/pavaniailuri/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-13/#post-9029776)
 * Status: not resolved