Title: Configuration error
Last modified: August 31, 2016

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# Configuration error

 *  Resolved [RossB](https://wordpress.org/support/users/rossb/)
 * (@rossb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/)
 * I’ve just received a notification that my Contact Form 7 has a configuration 
   error. I don’t know how to identify the error. Could someone please have a look
   at the following code and if possible identify the error and advise how to remedy
   it?
 *     ```
       <p>Your Name (required)<br />
           [text* your-name] </p>
   
       <p>Your Email (required)<br />
           [email* your-email] </p>
   
       <p>Subject<br />
           [text your-subject] </p>
   
       <p>Your Message<br />
           [textarea your-message] </p>
   
       <p>[submit "Send"]</p>
       ```
   
 * Thanks in advance.
 * Cheers
    Ross
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089697)
 * Look at the Mail tab and Messages tab. You’ll find the error there.
 *  Thread Starter [RossB](https://wordpress.org/support/users/rossb/)
 * (@rossb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089705)
 * Well, I have opened the Mail and Messages tabs and have no idea how to identify
   the error. Could you be more specific, please?
 * I would have attached a snapshot of the info in these two tabs, but there doesn’t
   appear to be a facility to upload attachments.
 * My site is [here](http://www.boomtownrap.com).
 * Cheers
    Ross
 *  [barnez](https://wordpress.org/support/users/pidengmor/)
 * (@pidengmor)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089712)
 * [@rossb](https://wordpress.org/support/users/rossb/) You can place the image 
   in [http://snag.gy/](http://snag.gy/) and then post the link to it here.
 *  [dougfitz](https://wordpress.org/support/users/dougfitz/)
 * (@dougfitz)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089767)
 * I had the same issue. Try making the subject a required field.
 *  [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * (@buzztone)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089774)
 * > I would have attached a snapshot of the info in these two tabs, but there doesn’t
   > appear to be a facility to upload attachments
 * [@rossb](https://wordpress.org/support/users/rossb/) – you can just add the Mail
   section here in the same way your added the Form section. That approach is ideal
   for others trying to assist.
 *  Thread Starter [RossB](https://wordpress.org/support/users/rossb/)
 * (@rossb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089801)
 * Thanks, all.
 * Tried your suggestion, dougfitz. The Contact form sends messages, but the message
   doesn’t appear in the destination email account, so I guess the config error 
   remains.
 * buzztone, I would have done as you suggested, but the code doesn’t appear under
   the Mail and Messages tabs as it does under Form. I’m not sure where to find 
   the Mail and Messages code to copy and paste it here.
 * So, have gone with barnez’ suggestion and put links to snapshots of the Mail 
   and Messages pages. As follows:
 * [Mail](http://snag.gy/GKOVk.jpg)
 * [Messages](http://snag.gy/sA7O4.jpg)
 * Probably a tiny error easily fixed, but if you don’t know how to identify it,
   doesn’t matter how tiny it is! Glad of some help with this.
 * Cheers
    Ross
 *  Thread Starter [RossB](https://wordpress.org/support/users/rossb/)
 * (@rossb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089807)
 * Took your advice and no more config error! Thanks a lot, buzztone.
 * So dougfitz, you were right – I clearly didn’t make the correct change to the
   subject field.
 * However, just tested the contact form by sending myself a message, and again 
   it didn’t come through to my destination gmail address. Does this sound like 
   a problem with the contact form, do you think, or something amiss at my host 
   end perhaps?
 * Cheers
    Ross
 *  Thread Starter [RossB](https://wordpress.org/support/users/rossb/)
 * (@rossb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089847)
 * You were right, buzztone – my spam folder was full of messages sent via the contact
   form, including mine of today.
 * I’ve acted on your recommendation re making the Form field a valid email address
   on my host domain (had to create an email address within my CP first – long overdue).
 * And thanks for the link. I’ll have a good read through that page.
 * I think I can now declare my contact form issues resolved! Thanks again to you
   and all.
 * Cheers
    Ross

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Configuration error’ is closed to new replies.

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 * 10 replies
 * 5 participants
 * Last reply from: [RossB](https://wordpress.org/support/users/rossb/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/configuration-error-1/#post-7089847)
 * Status: resolved