Support » Plugin: Pinpoint Booking System - #1 WordPress Booking Plugin » Config Pinpoint to send emails with Post SMTP Plugin

  • Hi, Looking for some advice on how to configure the pinpoint email settings to send using smtp. My site is using the Post SMTP plugin for sending emails and set to use STARTTLS OAuth 2.0. I’m struggling to configure Pinpoint to send emails via smtp and what to use for the smtp credentials. I’m hoping someone has used this and able to help.
    Thanks,

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    Please check Pinpoint documentation https://pinpoint.world/documentation-booking/administration-calendars#notification and you will find useful information about how to configure SMTP settings.

    Thank you!

    Thanks for the Reply DOTonPAPER….
    The documentation is the first place I went before posting my question.
    Using the Post SMTP plugin allows me to send emails from my website using Google STARTTLS OAuth 2.0 because without using this Google blocks emails being sent from less secure apps….
    Is it possible to get the pinpoint plugin to send emails using the “Post SMTP plugin’s” authentication to my gmail/google account? Sending emails from google’s less secure app connection is apparently not recommended. Test’s using PHPmail sends emails to spam which is not acceptable when a business will depend on the online bookings…
    I hope it is, otherwise I’m not able to using this plugin again….
    I had previously purchased a ‘licence’ when dotonpaper was with Envato, then renewed the licence after leaving.
    Since then, you’re continued dev on the plugin is impressive and I now feel I’m able to get it to work the way I want it to apart from sending emails. Your help would be very much appreciated, thanks.

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    Did you also read the last section from Notifications (“PREVENTING BOOKING NOTIFICATIONS GETTING INTO THE SPAM FOLDER IN GMAIL”) ? Those instructions will help you to create a filter to prevent mails for being sent to the spam folder.

    Unfortunately Pinpoint can’t send emails through that plugin.

    Thank you!

    Hi DOTonPAPER, apologies I did not see that section. I’ve read it and understand for the emails I receive but what about the emails being emails to customer’s? What if they’re going to the customers spam and they don’t know that and think the site doesn’t work and think they’ve not had a confirmation email? I know most people will check spam folders if searching for an expected email….
    Or by me creating the filter and rule in my gmail account will google then learn that we are not sending spam emails?

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    For admins, Pinpoint is sending emails in users behalf (from: user@example.com) – which is not true because the user doesn’t actually sending an email. This is why the emails are sent to spam.

    For users, this shouldn’t happen because the email is really sent from your domain to the user.

    Thank you!

    Thanks dotonpaper, Just one last question, As I can’t use SMTP to send email from Pinpoint because I’m using the Post SMTP plugin to send emails from the site. Do I need to enable sending emails via PHPMailer?

    Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    We have more methods for emails in calendar >edit calendar notification so you could try each of them but with SMTP you’ll be sure the email will be delivered and received.

    Thank you!

    Hi @dotonpaper
    I’ve contacted the POST SMTP plugin developer. He’s replied with this and said to forward to you:
    You don’t need to use smtp inside the pinpoint plugin, Post SMTP is taking over the delivery and passing it to what you configured in the settings.

    You can confirm my answer with the plugin developer.
    How do I configure this is pinpoint? I’ve selected smtp in Edit Calendar Notifications and this is the error message which I don’t understand as it’s refering to PHPMailer.
    Notification test email could not be sent.
    Mailer error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Sonderend

    (@sonderend)

    Hi @dotonpaper, Please see my previous message. The POST SMTP Plugin Developer say’s his plugin takes care of the site’s smtp sending messages. How do I configure this in pinpoint?
    Thanks,

    Sonderend

    (@sonderend)

    Hi @dotonpaper, Please see my previous message. The POST SMTP Plugin Developer say’s his plugin takes care of the site’s smtp sending messages. But how do I configure this in pinpoint plugin calendar >edit calendar notification?
    Thanks,

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Config Pinpoint to send emails with Post SMTP Plugin’ is closed to new replies.