Title: Conectivity problem
Last modified: July 15, 2020

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# Conectivity problem

 *  [dgomez13](https://wordpress.org/support/users/dgomez13/)
 * (@dgomez13)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/conectivity-problem/)
 * Hi, I have recently started testing the plugin to check if it is interesting 
   to buy it or it works correctly and I have installed it in a multisite wordpres,
   although I only use it in one of the wordpress, despite the fact that everything
   works well, I am having problems with connectivity, that if I test it between
   servers it works well, but with this plugin sometimes it does not connect me 
   correctly despite having a username and password correctly entered, so I have
   to go several times until it is accepted, it also happens with the synchronization
   and especially for new users is a problem that they have to try to access multiple
   times until the plugin accepts the connection, is there any solution to that 
   connectivity problem that the plugin has?

Viewing 1 replies (of 1 total)

 *  Plugin Author [schakko](https://wordpress.org/support/users/schakko/)
 * (@schakko)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/conectivity-problem/#post-13369759)
 * Please enable logging as described in [https://active-directory-wp.com/docs/Configuration/Logger.html](https://active-directory-wp.com/docs/Configuration/Logger.html)
   and check the debug.log.
 * Possible reasons could be:
    – Domain controller is not available due to networking
   issues – One of multiple domain controllers is not responsible for answering 
   an LDAP query – Other plug-ins (like additional 2FA plug-ins) do interfer

Viewing 1 replies (of 1 total)

The topic ‘Conectivity problem’ is closed to new replies.

 * ![](https://ps.w.org/next-active-directory-integration/assets/icon-256x256.png?
   rev=2517660)
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## Tags

 * [connection](https://wordpress.org/support/topic-tag/connection/)
 * [loging](https://wordpress.org/support/topic-tag/loging/)

 * 1 reply
 * 2 participants
 * Last reply from: [schakko](https://wordpress.org/support/users/schakko/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/conectivity-problem/#post-13369759)
 * Status: not resolved