Conditional product fields not showing up

  • Resolved jacksligh

    (@jacksligh)


    3 years ago

    So here’s what I have- tell me if I’m missing anything.

    The concept: customers choose from three options for a product (classic, dreamy, or luxury). Based on their choice, a row of checkbox add-ons should appear for them to choose from.

    In my product field group, I have a selection box where they choose the classic, luxury, or dreamy package. Underneath that, I have three “checkbox” fields. In the “conditionals” tab, I’ve put one set of add-ons to only appear if “package” “is equal to” “classic”, one to only appear if “package” “is equal to” “dreamy”, etc.

    On the front-end of the product page, the add-ons never appear, no matter what I choose. Weirdly enough, it works on mobile, but not desktop.

    So- have I missed a step, or is it a bug in the system?

    • This topic was modified 3 years ago by jacksligh.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Maarten

    (@maartenbelmans)

    3 years ago

    Hi @jacksligh

    I see this issue is set to “resolved” so I guess you’ve fixed it?

    Thread Starter jacksligh

    (@jacksligh)

    3 years ago

    I did fix it- I had two containers, one that would show up on mobile and one that would show up on desktop, so I just duplicated the mobile one that was working and somehow that worked, even though they were exactly the same.

    Still don’t know what the original problem was, but I fixed it for now.

    Thanks for the response!

    Plugin Author Maarten

    (@maartenbelmans)

    3 years ago

    Thanks for letting me know!

Viewing 3 replies - 1 through 3 (of 3 total)
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