Conditional logic not working

  • Resolved dbrooksuk

    (@dbrooksuk)


    6 months, 2 weeks ago

    The plugin works great on the product page https://imgur.com/AyJJ56z

    but when I open anything using Merchant Quick View it shows everything in one go as per this screenshot https://imgur.com/a/rrRtFvI

    Even the simple checkbox at the beginning shows 2 check boxes where there should only be one

    I am currently on a local server using the Blocksy theme

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter dbrooksuk

    (@dbrooksuk)

    6 months, 2 weeks ago

    I have just tried it with the WPC quick view plugin and it is the same as above

    Thread Starter dbrooksuk

    (@dbrooksuk)

    6 months, 2 weeks ago

    I’ve just tried 3 more quick view plugins, all with the same display problem

    Plugin Support Owadud

    (@owadud655)

    6 months, 2 weeks ago

    Hi there,
    Thanks for reaching out. I’ve checked the WPC quick view plugin and found that it is working fine.

    Here is the screenshot: Before and After
    Screenshot1: https://prnt.sc/yhke8vc8HeND
    Screenshot2: https://prnt.sc/JQ9QccgjCKEC

    Kindly share a screenshot of configuration regarding your condition. Waiting for your response.

    Thread Starter dbrooksuk

    (@dbrooksuk)

    6 months, 2 weeks ago

    Hi

    Thanks for getting back to me. I had a thought a script that YITH sent to me when I was having problems with their “Addons” plugin might be the problem but having removed it I still have the same problem.

    If I open a product with Quickview from the catalogue page I get this https://prnt.sc/JQ9QccgjCKEC with the product price shown twice and all options shown. If you check a box the addons price is increased.https://imgur.com/a/EfDEMZQ

    If you open a product with Quickview in the related products section on a single product page the addons logic is working ie if I check the 1st box the 2nd option is opening. However there is no image change ie tick in the box and the price increase does not work ie no change when ticked https://imgur.com/a/JVhaR2G

    I don’t know if this helps narrow the cause of the problem down. Please let me know what further information you require from me so we can sort this problem out

    Plugin Support Owadud

    (@owadud655)

    6 months, 2 weeks ago

    Hi there,

    Thanks for sharing the details. It may also be related to the theme. We need to create the same environment to replicate the issue.

    Would you please kindly follow the third step of this article ? So that I can assist you quickly in resolving the problem.

Viewing 5 replies - 1 through 5 (of 5 total)

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