Title: Conditional fields not working after update
Last modified: October 31, 2019

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# Conditional fields not working after update

 *  Resolved [jon25b](https://wordpress.org/support/users/jon25b/)
 * (@jon25b)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/)
 * Hi, this form was working correctly – not sure which version exactly but since
   updated yesterday it stopped working. The form is as follows:
 * <label> First Name*
    [text* FirstName] </label>
 * <label> Last Name*
    [text* LastName] </label>
 * <label> Email address*
    [email* Email]</label>
 * <label> Instrument group*
    [select* Instrument “-Select-” “Violin” “Viola” “Cello”“
   Bass” “Flute” “Oboe” “Clarinet” “Bassoon” “Horn” “Trumpet” “Trombone” “Tuba” “
   Timpani” “Percussion”]</label>
 * <label> How will your instrument travel?*
    [select* How “-Select-” “Cabin” “Hold”“
   Road”]</label>
 * [group flying]
    <label> Dimensions of case [text case placeholder "height x width
   x depth in cm"] </label>
 * <label> Total weight
    [text weight placeholder "in kg"] </label>
 * [group flying2]
    <label> Extra seat normally required on BA? [select Seat “No”“
   Yes”]</label>
 * [/group]
 * [/group]
 * [group road]
    <label>Please state the total value we need to insure [number value]
   </label>
 * <label> Description of instrument(s)
    [textarea Description placeholder “Please
   enter a full description of the instrument (and case/cover where relevant)- eg
   maker / model / serial number / description / distinguishing marks etc as relevant”]
   </label>
 * <label>Please upload up to three photos (jpg or tif, up to 4MB]</label>
    [file
   photo1 limit:400000 filetypes:.jpg|.tif] [file photo2 limit:400000 filetypes:.
   jpg|.tif] [file photo3 limit:400000 filetypes:.jpg|.tif] [/group]
 * [submit “Send”]
 * Have spent a long time looking and cannot see why there should be anything wrong.
   Hope you can help, many thanks, Jon
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconditional-fields-not-working-after-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * (@jules-colle)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12085912)
 * Seems to be working just great over here. What exactly isn’t working?
 *  Thread Starter [jon25b](https://wordpress.org/support/users/jon25b/)
 * (@jon25b)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12086251)
 * Thanks so much for getting back to me so quickly. On the plus side, I am very
   pleased not to have made an obvious mistake in the coding. Thanks to the info
   that it works for you, I have explored a little further and suspect that the 
   problem may be some conflict with the membership plugin (pmpro). When logged 
   in – as I was yesterday – the conditional fields do not work at all (all fields
   are displayed) but logged out (or in an incognito window) everything works perfectly.
   The issue for me is it needs to work properly for logged in users. Do you have
   any suggestions as to what I might do?
 * Thanks again, Jon
 *  Thread Starter [jon25b](https://wordpress.org/support/users/jon25b/)
 * (@jon25b)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12087710)
 * I hate to risk being premature about this but just out of curiosity I tested 
   the form again this afternoon and it seems to be working perfectly in all conditions.
   It is slightly alarming that I have no idea why things might have changed but
   hoping the status quo holds!
 * Many thanks for trying to help.
 * Jon
 *  Plugin Author [Jules Colle](https://wordpress.org/support/users/jules-colle/)
 * (@jules-colle)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12087800)
 * Hi Jon, sounds like this could have been a caching problem? Do you use a caching
   plugin?
 * Anyway, glad it’s working now!
 *  Thread Starter [jon25b](https://wordpress.org/support/users/jon25b/)
 * (@jon25b)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12088029)
 * That is what one might expect but there is no caching plugin! Wondering if it
   is something to do with caching on my own computer. Anyway, we seem to be operational
   now, thanks so much for helping.

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 2 participants
 * Last reply from: [jon25b](https://wordpress.org/support/users/jon25b/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/conditional-fields-not-working-after-update/#post-12088029)
 * Status: resolved