Support » Plugin: Forminator - Contact Form, Payment Form & Custom Form Builder » Conditional Fields Not Working

  • Resolved smack7s

    (@smack7s)


    Hi,

    I have a page where the very last field is a conditional set to only show if “Other” is chosen. It works in the preview, but not on the page. What can I do to fix it?

    Thank you!

    • This topic was modified 1 year ago by smack7s.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @smack7s

    Sorry to hear you are having this issue.

    I can see a jQuery error on your website:
    https://monosnap.com/file/Hz9RdQYu99xs1MnDKchPE4C2mH6m3D

    Do you have any optimization plugin?

    If so, can you try to flush all caches and disable them for a test?

    The Forminator require jQuery loading, some optimization plugins can break the script’s flow.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter smack7s

    (@smack7s)

    Hi Patrick,

    That was it! I made sure the jQuery got loaded and *poof*, it worked!!

    Thank you so much for your help!

    Thread Starter smack7s

    (@smack7s)

Viewing 3 replies - 1 through 3 (of 3 total)
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