Support » Plugin: Ultimate Member - User Profile & Membership Plugin » Conditional Field Not Working

  • Hello,
    I am setting up a registration form and the conditional logic isn’t working.
    I have a dropdown that should show a text field when “Other” is selected.

    On the text field I have “show if | How did you hear | equals to | Other”

    Yet when I select Other for an option the field doesn’t appear. What am I missing?

    http://newsite.artgymdenver.com/register/

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  • Hi,

    What happens if you change to the reverse logic, i.e., hide if how did you hear is not equal to other?

    Best,
    Rob

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