Support » Plugin: TinyPNG - JPEG, PNG & WebP image compression » Compression not working on existing and new images

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  • Plugin Author Tinify

    (@tinify)

    Hi Kevin,

    Thanks for reaching out. We’d be happy to look into this. Would it be possible for you to send us an email at support@tinypng.com?

    It will help us if you can share some more information:
    – a screenshot of what you see if you click on “details” in the compression column in Media Library
    – an original image and the “compressed” version

    Hope to hear from you soon!

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