• Resolved leobo

    (@leobo)


    Hi!
    A strange issue appeared recently on one of my client website: the links of events in the sidebar calendar are not clickable until the visitor accepts “All the cookies” from the website (only accepting “Functional cookies” is not enough).
    I’ve been looking into the Complianz settings but didn’t manage to find the cookie responsible of that (no cookie that could be used by the event plugin).
    This said, I don’t get why Complianz is blocking these links given that it is just regular links to some events, nothing more.
    Does anyone encountered such issue? Any idea how to overcome that?
    I don’t know if there is a link but in the same sidebar, there is a Facebook feed that is automatically blocked by Complianz, showing an explicit message inviting to accept cookies in order to display the feed. Clicking on it unblocks the events links as it seems to be equivalent to accept “All cookies”.
    Best regards,

    Léo

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @leobo,

    Thank you for using our plugin and reaching out!

    I looked at your site and also did not detect any cookies used by the calender, that are being blocked before consent. The ‘accept cookies’ buttons on our social placeholders such as Facebook are indeed equivalent to ‘accept all cookies’. This should however have no relation to the calendar.

    Are you using any particular theme or plugin for this calendar feature? If you can share this with us, we will recreate your situation in our sandbox environment in search of a solution.

    Regards,
    Leon

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @leobo,

    I’ve checked your site, and notices this is a CSS issue: the Facebook placeholder image has (invisibly) a height that makes it cover the calendar. As a result it’s not clickable. When you accept the cookies (including the Facebook cookies) the placeholder is replaced with the Facebook iframe with the correct height.
    Can you try adding the following to your custom CSS?

    .cmplz-blocked-content-container iframe {
        max-height: 100%;
    }
    Thread Starter leobo

    (@leobo)

    Hi Leon!
    Thank you for your answer. The calendar that shows the events comes with the plugin ‘Events Manager’.

    Thread Starter leobo

    (@leobo)

    @rogierlankhorst
    You are right! Never encountered that kind of issue before. Is that a normal behaviour of Complianz? I mean, I would have naively thought that ‘max-height: 100%;’ was a default rule.
    Thanks for your quick support!

    Léo

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    In this case there appears to be a css rule that forces a 600px height on the iframe. This 600px rule is probably added by one of your plugins or your theme.

    That’s why it’s suddenly so high, and that’s also why the max-height fixes it. We’ll add this rule to the plugin, if it doesn’t conflict with anything else.

    Thread Starter leobo

    (@leobo)

    Ok. Yes it’s a forced height from the Facebook piece of code for the iframe. It is necessary to keep the feed readable so I can’t really change it.
    Anyway, your solution works perfectly!

Viewing 6 replies - 1 through 6 (of 6 total)
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