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  • Plugin Support Shameem (woo-hc)


    Hello @wisel

    I want to assure you that WooPayments is not a scam. It’s a legitimate payment gateway developed and supported by WooCommerce, a trusted name in the ecommerce industry. We are committed to providing a reliable and efficient service to all our customers.

    Regarding your concern about the support you received, I’m genuinely sorry if it didn’t meet your expectations. We strive to provide excellent customer service, and it’s disappointing to hear that we may have fallen short in this case. If you could provide more details about your interaction with our support team, we can investigate the matter further and take the necessary steps to improve our service.

    Regarding the fees associated with WooPayments, they are competitive within the industry and are used to cover the costs of processing transactions, maintaining the platform, and providing support. However, I understand that they may seem high if you’re experiencing payout delays. I want to help resolve this issue for you. Could you please provide more details about these delays? This will help us identify any potential issues and work towards a resolution.

    We value your business, and your satisfaction is important to us. I look forward to hearing from you soon so we can address these concerns and improve your experience with WooPayments.


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