Completely crashed my site

  • boblelle

    (@boblelle)


    9 years, 6 months ago

    I de-activated all other plugins and then installed this one. After attempting to activate it, my screen went blank and could not access my WP dashboard.

    The only way I recovered was by deleting the plugin folder using cpanel.

    Really? It looked so promising.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Robert Seyfriedsberger

    (@harmr)

    9 years, 6 months ago

    Hi boblelle,

    I would have really appreciated it if you gave me a try to help you solve this issue before giving a 1-star-review :-/

    do you have any additional info for me, like PHP error logs etc? That kind of error actually hasn´t been reported ever yet; I think it could be related to special hoster setup, but I would need to no more to be able to tell…
    best,

    Robert

    Thread Starter boblelle

    (@boblelle)

    9 years, 6 months ago

    Very sorry…

    I realized I reacted prematurely and tried to delete my review. But WordPress.org wont let me do it after 60 minutes.

    I would like to try again and give another positive review if it works out.

    Again… sorry… you’re right, I should have contacted you first.

    Plugin Author Robert Seyfriedsberger

    (@harmr)

    9 years, 6 months ago

    no problem – let me know if I can help you make it work…

Viewing 3 replies - 1 through 3 (of 3 total)
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