Support » Plugin: Crop-Thumbnails » Completely Broke Posts

  • Plugin completely broke my posts upon regenerating the large image sizes, some post thumbnails had no image at all while others did, I only had 2 sizes of images, some we’re a tall rectangle size while the others we’re perfect squares (Taken on 2 separate devices), the posts that broke we’re the ones containing the rectangle size which is why I got the plugin to resize into a cropped square of about 500w X 375w so the images could be consistent throughout the site. On the broken posts I could no longer add any new images either as it completely broke the srcset somehow, I apologize for not opening a ticket but I just don’t have the time as I need to carry on development. Luckily I made a weekly backup of the site in the morning just before I installed the plugin otherwise I could have lost out on a lot of changes I made prior, or spent a great deal of time trying to fix the posts themselves since I could no longer add images. I’m glad the majority of people have had no issue but make sure you back up your site before installing just to be safe. P.s I’m currently using the twenty twenty theme with 6 other active plugins beside Woocommerce so its highly unlikely there is a plugin conflict. Hope this helps some people as well as the developer. Thanks.

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  • Plugin Author Volkmar Kantor

    (@volkmar-kantor)

    Hmm, the plugin do not regenerate images it just crop them – you are sure you commenting the correct plugin?

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