Support » Plugin: Decorator - WooCommerce Email Customizer » Completely BROKE my site

Completely BROKE my site

  • jaybarrow

    (@jaybarrow)


    5 months, 4 weeks ago

    Interface seemed to be a blend of Woo Commerce Customizer and this plugin. Confusing to say the least. Invoice color settings kept reverting to default. After deactivating the plugin, my theme was completely broken. 12 hours of work gone. I am disgusted.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    5 months, 4 weeks ago

    Hi @jaybarrow,

    We are extremely sorry to hear about the unfortunate incident. We are unable to replicate the issues you mentioned. With that being said, this could be a conflict with the some other plugin or theme in your site. You can check this by disabling all other plugins and switching to any of the WordPress default theme temporarily

    As for the site error when plugin is deactivated, we can assure you that it is impossible for the plugin to cause this as it’s code will be completely removed from your site when it is deactivated.

Viewing 1 replies (of 1 total)
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