Title: Completed orders shown as processing
Last modified: June 27, 2021

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# Completed orders shown as processing

 *  Resolved [sreejiths72003](https://wordpress.org/support/users/sreejiths72003/)
 * (@sreejiths72003)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/)
 * Hai,
 * Some of the orders that were updated as “completed” is now shown as “processing”.
   These orders were set as completed more than 4 or 5 days ago. We are using shiprocket
   for shipping management and these orders are set by shiprocket. We contacted 
   their support but could’t get any proper solution. I want to know whether this
   is related to woo-commerce plugin (Version 5.4.1). But this problem has occurred
   on another website as well and that one uses a bit older version of woocommerce.
   The plugin that is found common in both these websites is woocommerce and both
   these websites use shiprocket.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [witchystitchy](https://wordpress.org/support/users/witchystitchy/)
 * (@witchystitchy)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14601149)
 * Unless it’s changed manually the status of an order is usually defined by the
   payment method chosen. BACS will show as processing, Paypal shows as processing
   etc. Could it be related to that?
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14601643)
 * Hi [@sreejiths72003](https://wordpress.org/support/users/sreejiths72003/),
 * To get more context, you’ll first want to go to an affected order (WooCommerce
   > Orders). From there, check whether there are order notes regarding the change
   of status from Completed to Processing and probably the cause of that change.
 * Let us know what you find, and feel free to share screenshots if you’d like us
   to take a look as well.
 * *(_Remember to blur any sensitive details_)
    *_I recommend [https://snipboard.io](https://snipboard.io)
   for sharing screenshots – please follow the instructions on the page, then paste
   the URL in this chat. It works with Chrome, Firefox, Safari, and Edge._
 * Thanks.
 *  Thread Starter [sreejiths72003](https://wordpress.org/support/users/sreejiths72003/)
 * (@sreejiths72003)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14604342)
 * [https://snipboard.io/HktdxO.jpg](https://snipboard.io/HktdxO.jpg)
 * Please check above link.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14606700)
 * Thanks for the screenshot.
 * Seems that the order status change from Completed to Processing was done by admin.
 * Do you recall updating the order? Also, do you happen to have an automated order
   status change plugin?
 * Thanks.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14630049)
 * Hi,
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to make some headway with the issue.
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Completed orders shown as processing’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/completed-orders-shown-as-processing/#post-14630049)
 * Status: resolved