Completed email not sending to customer

Hi,
I have setup my completed email slightly differently, as I need it to only go to our shipping department once the payment has been confirmed (so the New Order email is not suitable). I have got this code in functions.php

/*Send email on completion*/
add_filter( 'woocommerce_email_recipient_customer_completed_order', 'your_email_recipient_filter_function', 10, 2);

function your_email_recipient_filter_function($recipient, $object) {
    $recipient = $recipient . 'info@hempfarm.co.nz, kathy@e-pack.co.nz, info@wholesalehemp.co.nz,';
    return $recipient;
}

Weirdly, the first address (info@hempfarm.co.nz) also never gets the email, so I just use it as a placeholder. However, I have now found that the customer no longer gets their email, although we get it just fine. Can I add a hook to this code to ensure they do, or do you have another suggestion?

FYI, I also have the template customer-completed-order.php copied into public_html/wp-content/themes/shop-isle-child/woocommerce/emails so I could add some text to the email.

In the future, I would love to see a “Recipients” field for the completed email under “Settings” in the WordPress Dashboard.

### WordPress Environment ###

Home URL: http://wholesalehemp.co.nz
Site URL: http://wholesalehemp.co.nz
WC Version: 2.6.14
Log Directory Writable: ✔
WP Version: 4.7.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_NZ

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.22
PHP Post Max Size: 512 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.35
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔
woocommerce_shipping_zones: ✔
woocommerce_shipping_zone_locations: ✔
woocommerce_shipping_zone_methods: ✔
woocommerce_payment_tokens: ✔
woocommerce_payment_tokenmeta: ✔

### Active Plugins (15) ###

Advanced CSS Editor: by Hardeep Asrani – 3.0
BAW Login/Logout menu: by Juliobox – 1.3.3
Spam Protection by CleanTalk: by СleanTalk  – 5.58.1
Easy WP SMTP: by wpecommerce – 1.2.3
PayPal for WooCommerce: by Angell EYE – 1.3.3
Peter's Login Redirect: by Peter Keung – 2.9.1
Woocommerce Advanced Shipping: by Jeroen Sormani – 1.0.9
WooCommerce Min/Max Quantities: by WooCommerce – 2.3.15
WooCommerce Discounts Per Payment Method: by Claudio Sanches – 2.3.0
WooCommerce Wholesale Pricing: by Danyo Borg – 2.1.4
WooCommerce Xero Integration: by WooThemes – 1.7.5
WooCommerce: by WooThemes – 2.6.14
WooCommerce Helper: by WooCommerce – 1.7.2
WP Approve User: by Konstantin Obenland – 2.4.0
WP Rocket: by WP Media – 2.8.14

### Settings ###

Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ✔

### WC Pages ###

Shop Base: #4 - /
Basket: #5 - /cart/
Checkout: #6 - /checkout/
My Account: #7 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: ShopIsle Child
Version: 1.1.2
Author URL: https://themeisle.com
Child Theme: ✔
Parent Theme Name: Shop Isle
Parent Theme Version: 2.2.0
Parent Theme Author URL: http://themeisle.com
WooCommerce Support: ✔

### Templates ###

Overrides: shop-isle-child/woocommerce/emails/customer-completed-order.php

• This topic was modified 8 years, 9 months ago by grafixNZ.