Support » Plugin: Simple Google reCAPTCHA » Complete mathematical sum

  • Resolved juanfr

    (@juanfr)


    Hello, I am new to this, I am not a developer.
    The plugin works well, but at certain times it presents as a recaptcha test to perform a mathematical sum in which a box must be completed, that box does not work, it is not completed. That’s normal?
    From now, thank you for you help!

    The page I need help with: [log in to see the link]

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  • Plugin Author Minor

    (@minor)

    Hi @juanfr,

    Thank you! 🙂

    I recommand use Google reCAPTCHA v3 instead of v2 Checkbox or try to decrease Security Preference in Google reCAPTCHA console.

    I’ve no clue how to solve it. When I tried to simulate that, CloudFlare stopped me.

    Thread Starter juanfr

    (@juanfr)

    Thank you very much for your answer!
    My site does not support Recaptcha V3, because I use plugins that only support Recaptcha V2.
    I will investigate how to decrease the Security Preference in the Google console reCAPTCHA.

    Thank you very much for your help and suggestion to solve the problem!

Viewing 2 replies - 1 through 2 (of 2 total)
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