Support » Fixing WordPress » complete crash after installing new theme

  • Resolved HKSJ


    I was probably using version 3.4.1 (because it reminded me that I could update to 3.4.2). My theme was Twenty Eleven and I tried installing a new theme: Oxygen. The message was: installation succesfull, but my whole site is now white. So, I cannot acces any plugin to restore or undo anything!
    I did make two backups (one online and one on the server) so hopefully I can restore my wordpress.

    I hope somebody can help!

    Kind regards, Rozemarijn

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi


    Forum Moderator

    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    And upgrade WordPress asap.

    hello, I use FTP-commander.
    I renamed the folder with the new (oxygen) theme.

    I followed the first steps for resetting the plugins folder, but i don’t understand step 3. How can I login into my wordpress administration?

    Can you give me a clue?

    thanks, roos

    I have solved the problem. In ftp/plugins I renamed the folder ‘oxygen’ to oxygen-old and gave the folder of the former theme the name of the new theme (oxygen). Somehow, this solved the problem.

    thanks for the help,
    kind regards, rozemarijn

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘complete crash after installing new theme’ is closed to new replies.