[resolved] complete crash after installing new theme (4 posts)

  1. HKSJ
    Posted 2 years ago #

    I was probably using version 3.4.1 (because it reminded me that I could update to 3.4.2). My theme was Twenty Eleven and I tried installing a new theme: Oxygen. The message was: installation succesfull, but my whole site is now white. So, I cannot acces any plugin to restore or undo anything!
    I did make two backups (one online and one on the server) so hopefully I can restore my wordpress.


    I hope somebody can help!

    Kind regards, Rozemarijn

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    And upgrade WordPress asap.

  3. HKSJ
    Posted 2 years ago #

    hello, I use FTP-commander.
    I renamed the folder with the new (oxygen) theme.

    I followed the first steps for resetting the plugins folder, but i don't understand step 3. How can I login into my wordpress administration?

    Can you give me a clue?

    thanks, roos

  4. HKSJ
    Posted 2 years ago #

    I have solved the problem. In ftp/plugins I renamed the folder 'oxygen' to oxygen-old and gave the folder of the former theme the name of the new theme (oxygen). Somehow, this solved the problem.

    thanks for the help,
    kind regards, rozemarijn

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